Safety Manager

Children's Network of Hillsborough; Tampa (FL); On-site; USD 22,000 - 31,000; Full time

Job summary

Children’s Network of Hillsborough seeks a dedicated Family Support Worker to assist families in the dependency system. The role combines in‑office tasks with fieldwork, driving to client sites, and providing administrative support to case managers. You will help families complete plans, document progress, and coordinate services to promote child safety and wellbeing.

Requirements include a high school diploma or GED (A.A. degree preferred) and strong communication skills.

Qualifications

• Must have strong interpersonal and communication skills.
• Experience with FSFN or similar child welfare systems is preferred.

Responsibilities

• Support families in completing child welfare tasks and service plans.
• Serve as a resource to families encouraging formal and informal supports.
• Monitor safety plans and document observations to ensure engagement and progress.
• Maintain thorough documentation of client interactions in records systems.
• Participate in case staffings and court hearings as needed.
• Provide administrative support to case managers to ensure compliance and safety.
• Must have reliable transportation and ability to drive for fieldwork.
• Assist with shelter placement and transportation needs when required.
• Enter data promptly and accurately into FSFN.
• Perform other duties to support department and agency goals.

Education

High school diploma or GED

A.A. degree

Tools

FSFN

Job description

Job Details

Job Location: 2306 Falkenburg - Tampa, FL 33619

Position Type: Full Time

Salary Range: $19.00 Hourly

Mission Statement

The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of Job

Support clients engaged in the dependency system. Work in conjunction with the child welfare case management staff to support parental progress in treatment interventions, education, and other supportive services; and to assist in maintaining child safety and well‑being.

Essential Duties and Responsibilities

• Support families in completing all child welfare‑related tasks outlined in case plans and service agreements.
• Serve as a resource to families by encouraging the use of both formal and informal community supports.
• Monitor safety plans and document observations to ensure family compliance, engagement, and progress.
• Maintain thorough and accurate documentation of all client interactions, particularly those involving children and family members.
• Participate in case staffings and court hearings as needed, providing relevant updates and professional input.
• Provide case managers with administrative support to ensure overall compliance and safety of the cases they are assigned to.
• Maintain reliable transportation and the ability to drive in order to perform required field‑based activities.
• Assist with shelter placement and transportation needs for children and/or clients as needed.
• Ensure timely and accurate entry of data into automated systems, including FSFN.
• Perform other duties as assigned in support of departmental and agency goals, as appropriate to the position.

Working Hours

The standard business hours are 8:00a.m. to 5:00p.m., Monday through Friday. This is an in‑office based position with fieldwork requiring an average of 40hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

Travel

Travel within and outside of Hillsborough County is required. The employee must be able to drive and have reliable transportation to perform the essential functions.

Training

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Qualifications

Education and Experience

• High school diploma or general education degree (GED) required; A.A. degree preferred.
• Previous child welfare or family support related experience is preferred.

Skills and Abilities

Must possess strong interpersonal and communication skills to effectively engage with children, families, and professionals from diverse backgrounds. The ability to build trust and maintain professional boundaries is essential in supporting families during challenging and emotionally charged situations. Strong observational skills and attention to detail are critical when monitoring safety plans and documenting client interactions. The role requires organizational and time management abilities to handle multiple responsibilities, meet deadlines, and maintain accurate records. Familiarity with child welfare systems, including documentation in FSFN or similar platforms, is important for ensuring compliance and accountability. A Family Safety Worker must also demonstrate sound judgment, cultural sensitivity, and the ability to remain calm under pressure. Adaptability, teamwork, and a commitment to family‑centered, trauma‑informed practice are key to success in this position.

Pre‑Employment Requirements

• Valid driver’s license required, with proof of insurance.
• Clean driver’s license check is a requirement (annually).
• No special certification or registration is required for this position.
• Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE).
• Drug screening is a requirement.
• Children’s Network participates in E‑Verify.

Language Skills

Must have strong language skills to communicate clearly and professionally with children, families, colleagues, and community partners. Effective verbal communication is essential for explaining safety plans, engaging families in services, and participating in court hearings or team meetings. Equally important are written communication skills, as the role requires detailed and accurate documentation of observations, client interactions, and case activities in systems such as FSFN. The ability to adjust communication style based on the audience, demonstrate cultural sensitivity, and convey empathy while maintaining professionalism is crucial.

Mathematical Skills

Must possess basic math abilities to accurately complete mileage logs, calculate timeframes for service delivery, and track compliance with case deadlines. These skills are also useful when reviewing financial assistance requests or resource allocations for families. Attention to detail and accuracy in handling numerical data supports timely documentation and contributes to overall case management efficiency. Familiarity with basic functions in spreadsheets or data systems can also aid in organizing and reporting relevant case information.

Reasoning Ability

Must demonstrate strong reasoning and problem‑solving abilities to assess family dynamics, identify potential safety concerns, and respond appropriately to evolving situations in the field. The ability to think critically and apply sound judgment is essential when monitoring safety plans, recognizing signs of risk, and making recommendations to case managers or supervisors. Workers must be able to analyze information from various sources—such as client interactions, environmental factors, and service provider input—to draw logical conclusions and support decision‑making. Flexibility and adaptability are also important, as the role often requires responding to unexpected challenges while maintaining a focus on child safety and family progress. Clear reasoning skills support accurate documentation, effective communication, and timely intervention in high‑stakes situations.

Physical Demands

This role requires the ability to perform field and community‑based work, including traveling to various locations, conducting home visits, and attending meetings or events. It may involve prolonged periods of standing, walking, and driving, as well as occasional lifting of materials up to 25pounds. Flexibility and stamina are essential to effectively engage with families in diverse settings and respond to needs as they arise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This is an in‑office position with both administrative and field work responsibilities. The noise level in the office is typically moderate. The role involves travel between agency locations and to community settings for field work, as well as extended periods of computer use and frequent communication across multiple departments. Field work may include but is not limited to home visits, transportation assistance, and collaboration with external partners.

ADA

Children’s Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO

Children’s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.

Drug‑Free Workplace

Children’s Network of Hillsborough, LLC is a Drug‑Free Workplace.