Safety Lead – Care Campus

SmartRecruiters, Inc.; Los Angeles (CA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent Benefits package available.

Job summary

St. Joseph Center in Los Angeles operates a Skid Row Care Campus offering safety, housing connections, and trauma-informed services. The Safety Lead will supervise shift-level Safety staff, maintain a visible presence, and lead during incidents.

This hands-on role requires coordinating assignments, monitoring campus perimeter, de-escalation, and coaching staff, with a hybrid onsite schedule and generous benefits.

Qualifications

• Three or more years of relevant experience in safety, homeless services, behavioral health, crisis response, security, or residential services.
• Prior lead, supervisory, or team-coordination experience strongly preferred.
• Experience with de-escalation, crisis response, incident management, or emergency procedures preferred.
• Strong judgment, communication, teamwork, situational awareness, and ability to remain calm in rapidly changing situations.

Responsibilities

• Coordinate Safety staff assignments, posts, breaks, coverage, shift briefings, and handoffs.
• Monitor campus and perimeter conditions, including Crocker Street, and respond to emerging safety concerns.
• Model trauma-informed engagement, conflict resolution, and de-escalation while supporting appropriate crisis and emergency response.
• Coach and support Safety staff, reinforce documentation and safety procedures, and elevate significant concerns to the Safety Manager.

Skills

Safety experience

Crisis response

De-escalation

Team coordination

Communication

Job description

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

ABOUT THE ROLE

The Skid Row Care Campus is a comprehensive, low-barrier service center providing individuals experiencing homelessness with access to hygiene facilities, case management, health and behavioral health services, and connections to housing and other essential resources. The Campus offers a safe, welcoming, and trauma-informed environment that promotes dignity, stability, and pathways to long-term housing.

The Safety Lead is a hands on working lead who coordinates shift-level Safety staff assignments and coverage, maintains a visible presence across the Care Campus and designated perimeter areas, and provides first-level leadership during safety incidents and emergencies.

WHAT YOU’LL DO

• Coordinate Safety staff assignments, posts, breaks, coverage, shift briefings, and handoffs.
• Monitor campus and perimeter conditions, including Crocker Street, and respond to emerging safety concerns.
• Model trauma-informed engagement, conflict resolution, and de-escalation while supporting appropriate crisis and emergency response.
• Coach and support Safety staff, reinforce documentation and safety procedures, and elevate significant concerns to the Safety Manager.

WORK ENVIRONMENT & SCHEDULE

Highly active and visible role with frequent walking and standing. Day, evening, weekend, and holiday shifts may be assigned based on campus needs.

Qualifications

WHAT WE’RE LOOKING FOR

• Three or more years of relevant experience in safety, homeless services, behavioral health, crisis response, security, residential services, or a related participant-facing setting preferred.
• Prior lead, supervisory, or team-coordination experience strongly preferred.
• Experience with de-escalation, crisis response, incident management, or emergency procedures preferred.
• Strong judgment, communication, teamwork, situational awareness, and ability to remain calm in rapidly changing situations.

Additional Information

Our Values

Dignity | Community | Integrity | Partnership | Social Justice | Radical Care

Regular use of a computer and HR technology platforms is required, along with the ability to manage detailed records and sustained periods of screen-based work. The role follows a hybrid work arrangement with regular onsite presence and occasional travel among Los Angeles-area locations. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO:

SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Excellent Benefits package available.