Safety Guard

UPMC; Pittsburgh (Allegheny County); On-site; USD 35,000 - 48,000; Full time

Job summary

UPMC Western Psychiatric Hospital is seeking a full-time Safety Guard to ensure safety and provide customer service. This role includes responsibilities such as monitoring security, responding to potential threats, and assisting patients and visitors. Candidates must possess strong interpersonal skills and relevant certifications, particularly in CPR and crisis management.

Benefits

Sign on bonus up to $1,500

Qualifications

• Must possess strong interpersonal skills to effectively interact with others.
• High integrity for handling sensitive UPMC information is required.
• Ability to handle stress and emergency situations.

Responsibilities

• Establish presence to deter criminal activity and assist with customer service.
• Monitor security alarms and respond as needed.
• Provide customer service to maintain a safe environment.

Skills

Interpersonal skills

Communication skills

Stress management

Education

High School diploma or equivalent

Tools

CPR certification

Physical fitness standard

Crisis management certification

Job description

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UPMC Western Psychiatric Hospital is hiring a full-time Safety Guard!

The shift for this position is 8:00 am to 8:00 pm.

• Sign on bonus up to $1,500!**
  
  

Responsibilities:

• Establish a presence at an assigned post at UPMC Western Psychiatric hospital, grounds, garages and associated areas to deter criminal activity and assist with customer service as needed.
• Has awareness of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate.
• Conduct searches according to system and department policy regarding customer service responsibilities and maintaining paperwork and property appropriately.
• Inventory, maintain, and manage patient and visitor property.
• Report and document activities and contact UPMC Police Officers or other appropriate law enforcement regarding incidents, suspicious activities and hazards when necessary.
• Responds to and resolves problems, disputes, and unusual circumstances as necessary.
• Provides customer service to patients, families, visitors, and staff to maintain a welcoming, safe, and secure environment.
• Monitor security, fire, and environmental alarms, respond to alarms, and assist when needed.
• Assists patients, visitors, and employees with vehicle problems per policy and training.
• Escorts, assists and/or directs patients and visitors to areas within the hospital or facility, furnishes information, as requested.
• May aid handicapped, and elderly persons upon arrival and departure from the hospital or facility and assures an adequate supply of wheelchairs are at the hospital entrance.
• Works cooperatively with local police departments and authorities.
• Responds to requests for assistance in the assigned locations; assists in locating patients.
• Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.
• Maintain required certifications and licensing.
• Complete all mandatory training programs per departmental guidelines.
• High School diploma or equivalent preferred.
• High level of integrity required for handling sensitive/confidential UPMC information.
• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
• Able to effectively deal with stress and potentially dangerous situations.
• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
• Be able to effectively communicate both orally and in written format.
• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
• All applicants will be subject to a thorough background and criminal record check.
• Must be available for all shifts.
  
  

Licensure, Certifications, and Clearances:

Cardiopulmonary Resuscitation certification required within 30 days of hire. Successfully pass UPMC Physical Fitness Standard prior to hire. Comprehensive Crisis Management (CCM) required after hire.

• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• UPMC Physical Fitness Standard
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal
  
  

UPMC is an Equal Opportunity Employer/Disability/Veteran

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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