Safety-First Ops Supervisor: Lead, Train & Optimize

FedEx Corporation; Hagerstown (MD); On-site; USD 36,000 - 56,000; Full time

Job summary

FedEx Corporation is seeking an Operations Supervisor to uphold the Safety Above All Culture and oversee staff managing package sortation at the facility. You will lead daily operations, allocate workforce, and ensure compliance with FedEx policies while training new employees in quality and dock safety.

The role emphasizes strong communication, mentorship, and the ability to adapt quickly to changing business needs in a fast-paced environment.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• Six (6) months experience in package handling or supervisory roles in fast-paced settings.
• Ability to read, interpret and act on numerical data and written information.

Responsibilities

• Lead daily employee and planning meetings to communicate updates and goals.
• Plan, organize, staff, direct and control day-to-day operations.
• Manage training and performance evaluations, including coaching and discipline as needed.
• Ensure safe and efficient sortation of packages and adherence to FXG policies and regulations.
• Investigate and resolve customer service issues or escalate appropriately.
• Mentor and develop junior Operations Supervisors and staff.

Skills

Leadership

Communication

Public Speaking

Coaching

Mentoring

Data interpretation

MS Office

Process improvement

Team motivation

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

FedEx Corporation is seeking an Operations Supervisor to uphold the Safety Above All Culture and oversee staff managing package sortation at the facility. You will lead daily operations, allocate workforce, and ensure compliance with FedEx policies while training new employees in quality and dock safety.

The role emphasizes strong communication, mentorship, and the ability to adapt quickly to changing business needs in a fast-paced environment.