Safety & Claims Operations Coordinator

Bonded Filter Company; Nashville (TN); On-site; USD 50,000 - 60,000; Full time

Job summary

BFC Solutions is hiring a Safety and Claims Coordinator to support safety, claims, compliance, and training programs at our Nashville operation. This role focuses on organizing processes, tracking workers’ comp, and maintaining safety records across multiple systems.

Strong organization and cross-functional collaboration are essential. The ideal candidate will manage training communications, portal submissions, and incident follow-up, while ensuring timely, accurate documentation.

Qualifications

• 2+ years of experience in safety administration, claims coordination, compliance support, HR coordination, or similar administrative role.
• Strong organizational skills with ability to manage multiple priorities, deadlines, and follow-up items.
• Strong attention to detail and ability to maintain accurate documentation and records.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Ability to work onsite and collaborate effectively with cross-functional teams.
• Ability to handle sensitive and confidential information with professionalism and discretion.

Responsibilities

• Coordinate the administrative workflow for workers’ compensation claims, including intake, reporting, documentation, follow-up, and status tracking.
• Maintain accurate internal logs for claims, incidents, OSHA recordability, restricted duty, lost time, return-to-work activity, and related safety metrics.
• Follow up with managers, HR, clinics, carrier partners, and internal stakeholders to ensure claims and incident documentation is complete and current.
• Assist with post-incident communication and follow-up to ensure action items are documented, communicated, and completed in a timely manner.
• Create, update, format, and distribute safety training materials, toolbox talks, presentations, alerts, and other communication tools.
• Coordinate safety training assignments and completion tracking, including follow-up with employees and managers on overdue or incomplete training.
• Support new hire and ongoing safety training administration by helping maintain training records, acknowledgements, and training materials.
• Assist with company safety communications related to policy reminders, seasonal hazards, incident trends, and safety expectations.
• Review safety driving videos, dash cam footage, and other available materials related to vehicle incidents, complaints, near misses, coaching opportunities, and safe driving initiatives.
• Document findings from driving-related reviews and ensure appropriate records are maintained.
• Coordinate communication and follow-up related to driving events and video reviews, including manager notifications, coaching support, retraining assignments, and corrective action tracking.
• Maintain records related to safe driving reviews, coaching activity, training completion, repeat driving events, and related follow-up actions.
• Manage company profiles and required submissions within customer safety/compliance portals, vendor prequalification systems, and other third-party platforms.
• Maintain current safety documentation, including training records, OSHA logs, certificates, written programs, and other required compliance materials.
• Prepare and maintain recurring safety reports, dashboards, trackers, and departmental documentation.
• Support audit preparation, customer safety reviews, compliance requests, and related recordkeeping needs.
• Maintain organized files and documentation in accordance with company standards and retention requirements.

Skills

Organizational skills

Attention to detail

Communication skills

On-site collaboration

Discretion

Education

Associate’s or Bachelor’s degree in Safety/Business/HR

Tools

Excel

Word

PowerPoint

Job description

BFC Solutions is hiring a Safety and Claims Coordinator to support safety, claims, compliance, and training programs at our Nashville operation. This role focuses on organizing processes, tracking workers’ comp, and maintaining safety records across multiple systems.

Strong organization and cross-functional collaboration are essential. The ideal candidate will manage training communications, portal submissions, and incident follow-up, while ensuring timely, accurate documentation.