SaaS/eCommerce Account Manager

Bask Health, Inc.; New York (NY); Remote; USD 60,000 - 90,000; Full time

Job summary

Bask Health is seeking a full-time remote Account Manager to strengthen client relationships and enhance their telehealth services. The ideal candidate will excel in communication and organization, ensuring client satisfaction and support in a fast-paced environment.

Qualifications

• Experience in account management or customer service is crucial.
• Familiarity with telehealth and healthcare industry is a plus.

Responsibilities

• Build and maintain strong relationships with clients.
• Identify areas for improvement in clients' telehealth business.
• Conduct regular check-ins to ensure clients' needs are met.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Education

Bachelor's degree in Business

Bachelor's degree in Healthcare Administration

Job description

Company Description

Bask Health is a platform for telehealth, providing compliant and accessible no-code software for launching and scaling direct-to-consumer telehealth businesses. They offer electronic medical records, payment processing, pharmacy fulfillment and compounding, website building, and patient management systems. Bask Health aims to be the Shopify for e-prescribing.

Role Description

This is a full-time remote role for an Account Manager. The Account Manager will be responsible for building and maintaining strong relationships with clients, identifying areas for improvement in clients' telehealth business, providing support and guidance to clients, and conducting regular check-ins to ensure clients' needs are met.

Qualifications

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Experience in account management, customer service, or a related field
• Familiarity with telehealth and/or healthcare industry is a plus
• Bachelor's degree in Business, Healthcare Administration, or a related field preferred