SaaS DevOps & Reliability Engineer (Remote)

Zoom Video Communications, Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Zoom Video Communications, Inc. is seeking a full-time remote DevOps Engineer to maintain and scale our SaaS production platforms. You will operate across distributed environments and work with engineering teams to improve reliability and performance.

You will lead incident response, perform root cause analysis, and implement lasting remediation measures to ensure high availability and rapid incident resolution.

Qualifications

• 6–10 years of experience in DevOps or SRE for SaaS production systems.
• Expertise in disaster recovery across multiple regions.
• Experience with distributed production environments serving customers.
• Proven ability to handle incidents and on-call operations.

Responsibilities

• Operate, scale, and continuously improve software-as-a-service production platforms across distributed environments.
• Design and implement solutions to ensure continuous operation for services with an availability target of 99.999%.
• Lead incident response efforts, performing root cause analysis and implementing lasting remediation measures.

Skills

DevOps/SRE experience

Incident response

Distributed systems

Performance optimization

On-call management

Job description

Zoom Video Communications, Inc. is seeking a full-time remote DevOps Engineer to maintain and scale our SaaS production platforms. You will operate across distributed environments and work with engineering teams to improve reliability and performance.

You will lead incident response, perform root cause analysis, and implement lasting remediation measures to ensure high availability and rapid incident resolution.