(S) Seasonal Client Production Coordinator

Sxsw.; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

The SXSW Production Department seeks a Production Coordinator to support client activations across the SXSW footprint from inception to completion. You will help with site planning, vendor coordination, and on-site management to ensure timelines and safety standards are met.

Ideal candidates have 3+ years of large event production experience, strong communication, and proficiency with common tools (G-Suite, Airtable, Excel, Zoom, Slack) to manage complex logistics.

Qualifications

• 3+ years of large event production experience.
• Technical understanding of live audio, lighting, staging, electrical, rigging.
• Proficiency with G-Suite, Airtable, Word, Excel, FileMaker, Zoom and Slack.
• Experience with City permitting processes and park regulations.
• Strong written and verbal communication skills.
• Able to adapt quickly and work in a team as well as independently.
• Capable of staying calm under high-pressure situations.

Responsibilities

• Oversee production elements for client activations across spaces.
• Procure permits and site elements, including tents, fencing, lighting, PA and signage.
• Coordinate client activations with account managers and staff to meet timelines.
• Prepare labor and equipment plans and deploy as needed.
• Maintain project files for permitting and city reviews.
• Attend pre-event meetings with city and emergency officials.
• Interact with clients to advise on production elements and timelines.
• Ensure activations comply with regulations and safety requirements.
• Support departmental and organizational goals and uphold policies.

Skills

Event production

Client coordination

Site logistics

Problem solving

Team collaboration

Communication skills

Multitasking

Work under pressure

Independent work

Tools

G-Suite

Airtable

Microsoft Word

Excel

FileMaker

Zoom

Slack

Job description

Position:(S) Seasonal Client Production Coordinator

Location: Austin, TX

Job Id:288

# of Openings:3

SXSW Client Production Coordinator

Job Purpose

The SXSW Production Department is seeking a Production Coordinator to assist with event production, planning, and execution of various client activations throughout the SXSW footprint. This will include venue site planning, vendor acquisition, production advancement, and on-site production coordination. The qualified candidate will assist SXSW Production Management with all site logistics, from inception to completion.

Duties & Responsibilities

Responsibilities include, but are not limited to:

• Assist in the oversight of all elements of production for various client-led activations in a variety of spaces.
• Assist in procurement of all necessary permits, site & stage production elements, including but not limited to tents, fencing, lighting, PA, staging, signage, waste, sanitation, restroom services, and more as deemed necessary.
• Coordinate the overall client activation or site build, working with the client, SXSW account managers & production staff, to ensure it is completed according to pre-established timelines
• Compilation of labor and equipment requirements, to be sourced and deployed accordingly
• Update and maintain the internal file system, including documentation for all proposed site builds for permitting and City departmental review.
• Attend pre-event meetings with the City of Austin, PARD, and Emergency officials, as necessary.
• Work closely with clients as needed to produce their events, providing guidance, recommendations, and referrals for essential production elements.
• Help ensure client activations abide by established rules, regulations, and timelines.
• Accountability of productivity and effectiveness of areas of responsibility.
• Support and strive to achieve departmental and organizational goals.
• Reinforce company policies, procedures, and processes, and act as a role model for others.

On-Site Event Responsibilities

• Manage the fulfillment and safe implementation of all production elements, ensuring everything is built and positioned as planned.
• Ensure the production footprints do not significantly reduce venue capacities, obstruct points of entry and egress, minimize audience sight-lines, or violate any existing regulations, codes, or public safety conditions.
• Accompany City, Parks, and Emergency officials on any regulatory inspections to note and correct any issues that may prevent any permits from being approved.
• Liaise with clients, vendors, and venue staff during the build to head off any possible issues or concerns.

Qualifications & Skills

Qualifications include:

• 3+ years of large event production experience
• Technical understanding of all current event production standards and elements, including live audio systems, lighting, staging, electrical requirements, rigging, and any associated support structures
• Proficiency in networking, file management, database, and document creation software, including the G-Suite, Airtable, Microsoft Word, Excel, FileMaker, Zoom, and Slack
• Experience with the City permitting process and Park regulations
• Strong written and verbal communication skills
• Ability to think on your feet and adapt to overcome unexpected or difficult situations
• Positive demeanor and ability to work well with others in a team environment
• Capability to remain calm, collected, and patient in high-stress situations
• Desire to create efficient work processes and see complex projects through to the end
• Ability to work independently and multitask in a fast-paced, high-pressure environment

Physical Requirements

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully:

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Extensive walking and standing during the event
• Ability to lift to 20+ pounds occasionally, as needed.
• Operation of standard office equipment, including computers, phones, and printers.
• May require occasional bending, reaching, kneeling, or climbing stairs.
• Ability to work outdoors, including exposure to varying temperatures or noise levels.
• May require you to stay away from home for upwards of 7-10 consecutive days during the event.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Direct Reports

• Stage Managers

Work Location & Schedule

The position is full-time and located in Austin, Texas. Core business office hours are from 10 am to 6 pm Monday through Friday. You must be available to work additional hours from January through March, including evenings and weekends. You must also be available for the March event, which will have extended on-site working hours.