S&OP Analyst

LG Electronics USA; Troy (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

No-cost employee premiums for medical,

401(k) retirement savings with company

Generous paid time off

Performance-based incentives

Parental leave and family support

Job summary

LG Electronics USA is seeking an SOP Analyst to join our supply chain team in Michigan. You will own the monthly S&OP cycle, forecast demand, integrate supply planning, and drive consensus plans that align with business goals.

The role emphasizes inventory health, KPI reporting, and collaboration with OEMs and cross-functional teams to ensure on-time delivery and optimal service levels. A Bachelor's in Business or Supply Chain and 3 years of experience are required.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, or related field.
• 3 years of experience in Supply Chain Management.
• Organized and detail-focused with strong documentation and communications.
• Knowledge of ERP, MRP, and WMS; ability to interpret data and make recommendations.

Responsibilities

• Drive the monthly S&OP cycle: forecast demand, integrate supply planning, and align with business goals.
• Analyze the supply/demand gap and propose action plans to close imbalances.
• Monitor inventory health across warehouses and ensure readiness for on-time delivery.
• Maintain optimal inventory by controlling demand forecasts and purchasing plans.
• Prepare and present S&OP reports and KPI dashboards to management.

Skills

Communication skills

Problem solving

Organizational skills

MS Office

ERP/MRP/WMS knowledge

Education

Bachelor's degree in Business, Supply Chain Management, or related field

Tools

ERP/MRP/WMS

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

SOP Analyst

Responsibilities:

• Drive the monthly S&OP cycle: develop the demand forecast, integrate supply planning, and facilitate a consensus plan aligned with business goals.
• Analyze the supply/demand gap and recommend action plans - including inventory adjustments, capacity changes, and trade-offs - to close imbalances.
• Monitor inventory health across warehouses and ownership, and provide workplan for warehouses and make sure inventory is ready for on time delivery.
• Maintain optimal inventory level by controlling demand forecast and purchasing plan.
• Prepare and present regular S&OP reports, including KPI dashboards covering forecast accuracy, service levels, inventory turns, and fill rates to management.
• Prepare weekly and monthly financial impact assessments for the S&OP plan (revenue at risk, inventory investment, working capital exposure).
• Provide material contingency plans as needed in response to supply disruptions, demand volatility, or new material timing constraints.

OEM & Customer-Facing S& Support

• Provide S&OP solution to OEM to address mismatching issues between materials & part numbers, including cross-border and international trade considerations where applicable.
• Coordinate with the Commercial Team to resolve OEM escalations by analyzing material availability and shipment feasibility.
• Supply the required materials to customers on time through our global warehouse network.
• Actively participate in meetings with HQ to provide regular updates on S&OP activity and OEM status.

Order Fulfillment & Operational Support

• Support daily order processing (create Sales Orders, verify AR release status) and determine daily EDI requirement to process those orders.
• Review and provide relevant material labels for each OEM shipment.
• Adjust break-point for new materials based upon new material available timing & OEM requirement.
• Track and report results to management, working closely with cross-functional teams to maximize business revenue and operational efficiency.

Process Improvement

• Contribute to S&OP process improvement initiatives and stay current on industry best practices.
• Partner with internal teams to document S&OP workflows, reduce manual effort, and improve visibility into the supply/demand interface.

Other Responsibilities

• Maintain regular on-site attendance at the designated work location (in office, at customer site, etc.).
• Conduct work activities and/or attend occasional meetings after regular business hours when necessary.
• Maintain respectful work-related interactions and communications at all times.
• Adhere to all established company policies and procedures, work rules, and code of conduct.
• Perform other duties as assigned.

Required Qualifications:

• Bachelor's degree in Business, Supply Chain Management, or a related field
• 3 years of experience in Supply Chain Management
• Organized and detail focused on communications and process documentation.
• Ability to problem solve complex customer & supplier issues to be a part of the solution.
• Knowledge of Microsoft Office applications (Word, Excel, Outlook, Teams, etc.)
• Working knowledge of ERP, MRP, and WMS; ability to interpret complex data sets and ERP/MRP systems, translating findings into recommendations.
• Highly organized and detail-focused, with exceptional skills in process documentation and written/verbal communications.

Preferred Qualifications:

• Experience in manufacturing environment & supply chain role (S&OP, Demand planning, Supply Planning) within the automotive industry.

Other Requirements:

• Physical Requirements: Ability to independently lift and carry boxes weighing between 10-20 lbs.
• Travel: Ability to travel up to 10% (International & Domestic)

Preferred:

• Bilingual proficiency in both Korean and English

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investmentoptions.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 [e-mail]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.