RxARECARE Supervisor

Pantherx Specialty LLC; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid remote and on-site schedules

Medical

Dental

Vision

Health Savings Account

Flexible Spending Accounts

401K with employer matching

Employer-paid life insurance

Short/Long-term disability

Employee Assistance Program

Generous paid time off

Paid holidays

Job summary

PANTHERx Rare Pharmacy in Pittsburgh, PA is seeking a RxARECARE Supervisor to lead operations for patient engagement programs. The supervisor will mentor pharmacists, nurses, pharmacy technicians, and care coordinators, ensuring high-quality patient care and adherence to REMS requirements.

You will coordinate daily activities, monitor performance, and support staff through training while collaborating with leadership on program improvements in a well-lit mail-order environment.

Qualifications

• Doctor of Pharmacy or Pharmacy degree from an ACPE accredited institution.
• Active and unrestricted Pharmacist licensure for the state of Pennsylvania.
• Current enrollment in NABP VerifyRegistration with the North Carolina Board of Pharmacy; or willingness to obtain registration upon hire.

Responsibilities

• Leads RxARECARE team to provide services to patients and partners.
• Distributes responsibilities to team daily to ensure all patient engagement activities are handled daily.
• Evaluates and acts on daily reports regarding operations to exceed partner expectations.
• Hires and trains staff to support business operations within the RxARECARE Team.
• Performs monthly call monitoring for each team associate and coach on identified issues.
• Participates in process of implementing new business program and creation of operational materials.
• Responsible for coordination of REMS programs when leading related projects.
• Conducts staff training for new processes/process changes.
• Participates in leadership meetings to discuss staff needs and accomplishments.

Education

Doctor of Pharmacy

Active Pharmacist licensure (PA)

NABP VerifyRegistration (or willing to obtain)

Job description

7000 Diseases 500 Treatments 1 Rare Pharmacy PANTHERx is the nations largest rare disease pharmacy and we put the patient experience at the top of everything that we do If you are looking for a career in the healthcare field that embraces authentic dedication to patient care you dont need to look beyond PANTHERx In every line of service in every position and area of expertise PANTHERx associates are driven to provide the highest quality outcomes for our patients We are seeking team members who Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases At PANTHERx we know our employees are the driving force in what we do We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers Guided by our mission to provide uncompromising quality every day we continue our strategic growth to further reach those affected by rare diseases Join the PANTHERx team and define your own RxARE future in healthcare

Work Location Pittsburgh PA

Job Classification Exempt

Job Status Full time

Reports To RxARECARE Operations Manager

Purpose

The RxARECARE Supervisor leads operations activities for specific teams at PANTHERx Rare Pharmacy The supervisor is responsible for executing the designed RxARECARE program which includes patient onboarding patient engagement adherence programs quality coaching and training The RxARECARE Supervisor will mentor newly hired staff train existing staff and address escalated patient manufacturer prescriber or leadership concerns The RxARECARE Supervisor will be responsible for directly leading all pharmacists nurses pharmacy technicians Insurance resolution specialists and patient care coordinators on the team

Responsibilities

• Leads RxARECARE team to provide services to patients and partners
• Distributes responsibilities to team daily to ensure all patient engagement activities are handled daily
• Evaluates and acts on daily reports regarding operations assuring the team exceeds partner expectations
• Hires and trains staff to support business operations within the RxARECARE Team including pharmacist nurses and support roles
• Performs monthly call monitoring for each team associate and coach on identified issues
• Participates in the process of implementing new business program and the creation of operational support materials
• Responsible for the coordination of processes and overall compliance of REMS programs applicable when leading program requiring REMS
• Conducts staff training for new processesprocess changes
• Participates in regular meetings with leadership to discuss staff needs and accomplishments
• Participates in RxARECARE Workgroup meetings
• Completes and delivers team members annual reviews
• Staffs within the team as needed to support current business
• Additional projects and activities as assigned

Required Qualifications

• Doctor of Pharmacy or Pharmacy degree from an ACPE accredited institution
• Active and unrestricted Pharmacist licensure for the state of Pennsylvania
• Current enrollment in NABP VerifyRegistration with the North Carolina Board of Pharmacy as an NABP Verified Pharmacist; or willingness to obtain registration upon hire

Preferred Qualifications

• 3 years as a practicing licensed pharmacist in a specialty pharmacy2 years of experience in a leadership role managing team members

Work Environment

This position operates in a well lit mail order distribution pharmacy environment

Role

routinely uses pharmaceutical equipment and safety supplies

Physical Demands

• Individual must be able to stand for extended periods of time
• lift up to 20 pounds
• and utilize the computer and bar code scanner
• Must be able to use proper personal protective equipment including but not limited to gloves eye protection and face masks when needed
• Reasonable accommodations will be made to individuals with disabilities to perform the essential function of the job

Benefits

• Hybrid remote and flexible on site work schedules are available based on the position
• medical
• dental
• vision
• health savings
• flexible spending accounts
• 401K with employer matching
• employer paid life insurance
• shortlong term disability coverage
• Employee Assistance Program
• Generous paid time off is also available to all full time employees
• we offer paid holidays too

Equal Opportunity

PANTHERx Rare Pharmacy is an equal opportunity employer and does not discriminate in recruiting hiring promotions or any term or condition of employment based on race age religion gender ethnicity sexual orientation gender identity disability protected veterans status or any other characteristic protected by federal state or local laws