Clinical Patient Engagement Manager (33080)

Pantherx Specialty LLC; United States; Hybrid; USD 105,000 - 145,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with employer matching

Employer paid life insurance

Short/long term disability

Job summary

PANTHERx Rare Pharmacy is seeking a Clinical Patient Engagement Manager to lead clinical programs, ensure pharmacists are rare disease experts, and drive patient adherence and outcomes.

The role oversees training, competency assessments, and educational sessions, with hybrid work options in Pittsburgh and surrounding regions.

Qualifications

• Requires pharmacist license in the United States or US territories.
• 3+ years as practicing licensed pharmacist or PGY-1/fellowship.
• Active unrestricted pharmacist license in the US.

Responsibilities

• Oversee clinical programs for RxARECARE; partner with stakeholders to drive patient outcomes.
• Design and implement new clinical programs; deliver project plans.

Skills

Independent judgment

Time management

Effective communication

Literature extrapolation

Education

Doctor of Pharmacy or Bachelor of Pharmacy (ACPE)

Tools

Microsoft Office (Word, PowerPoint, Excel, Teams)

Job description

7000 Diseases 500 Treatments 1 Rare Pharmacy PANTHERx is the nations largest rare disease pharmacy and we put the patient experience at the top of everything that we do If you are looking for a career in the healthcare field that embraces authentic dedication to patient care you dont need to look beyond PANTHERx In every line of service in every position and area of expertise PANTHERx associates are driven to provide the highest quality outcomes for our patients We are seeking team members who Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases At PANTHERx we know our employees are the driving force in what we do We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers Guided by our mission to provide uncompromising quality every day we continue our strategic growth to further reach those affected by rare diseases Join the PANTHERx team and define your own RxARE future in healthcare

Location & Hybrid

Pittsburgh PA, Hybrid

Classification

Exempt Status Full time

Reports to

Senior Manager Clinical Patient Engagement

Purpose

The Clinical Patient Engagement Manager will have a critical role in the leadership development and management of clinical content and programs aimed at driving adherence and improving outcomes across targeted specialty disease states This role will oversee the clinical training structure and ensure that pharmacists assigned to RxARECARE programs are prepared to serve as rare disease experts in patient interactions

Responsibilities

• Oversees existing clinical programs for assigned RxARECARE programs by supporting internal and external stakeholders to drive optimal patient outcomes
• Leads the design and development of new clinical programs including the execution of project plans to deliver value for existing programs
• Conducts monthly clinical call quality reviews for all pharmacists assigned to programs scores calls and provides structured feedback
• Creates and maintains competency assessments for pharmacists and deliver targeted remedial training to ensure rare disease expertise
• Performs 12 live CE sessions annually focused on clinical professional development
• Leads internal journal clubs with clinicians assigned to their teams to foster continuous learning and clinical excellence
• Maintains a robust clinical library for their assigned rare programs
• Actively participates in Clinical Oversight to assess the impact of the clinical program design for assigned RxARECARE programs and contribute to the efforts of Clinical Oversight as directed by clinical management or leadership
• Prepares materials and presentations that can be used to update educate and influence various stakeholders across the organization including clinical program status reports programs dashboards and clinical outcomes and insights
• Independently manages multiple work streams and deliverables across RxARECARE programs to support project and organization goals
• Serves as the clinical pharmacy subject matter expert for assigned RxARECARE teams answering questions for team members patients physicians and partners
• Contributes to a collaborative positive team environment
• Adheres to current accreditation standards workplace policies and procedures
• Precepts students and interns

Required Qualifications

• Doctor of Pharmacy or Bachelor of Pharmacy from an ACPE accredited institution
• Minimum of three 3 years as a practicing licensed pharmacist or completion of a pharmacy post graduate residency PGY 1 or fellowship
• Holds an active unrestricted pharmacist license in the United States or US territories
• High level of independent judgment individual initiative and time management skills
• Ability to communicate effectively in a manner that is clear logical and consistent
• Capable of understanding and extrapolating information from primary literature
• Highest level of attention to detail and the ability to manage multiple projects simultaneously adjusting priorities as needed and meeting deadlines

Preferred Qualifications

• Deep clinical knowledge base and basic understanding specialty pharmacy workflow
• Advanced certification eg BCPS CSP etc or completion of a pharmacy post graduate residency PGY 1 or fellowship
• Experience developing managing and executing clinical programs
• Proficient in Microsoft Office Word Power Point Excel Teams

Work Environment

• This position operates in a home or professional office environment
• This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines

Physical Demands

While performing the duties of this job the employee is regularly required to see talk or hear The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms Visual acuity is necessary for tasks such as reading observing surroundings or working with various forms of data Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job

Benefits

Hybrid remote and flexible on site work schedules are available based on the position

• Medical
• Dental
• Vision
• Health savings and flexible spending accounts
• 401K with employer matching
• Employer paid life insurance
• Shortlong term disability coverage
• Employee Assistance Program
• Generous paid time off is also available to all full time employees as well as limited paid time off for part time employees
• We offer paid holidays too

Equal Opportunity

Equal Opportunity PANTHERx Rare Pharmacy is an equal opportunity employer and does not discriminate in recruiting hiring promotions or any term or condition of employment based on race age religion gender ethnicity sexual orientation gender identity disability protected veterans status or any other characteristic protected by federal state or local laws