RX Refill Specialist 1

Automatic Data Processing, Inc.; Menifee (CA); On-site; USD 48,000 - 52,000; Full time

Job summary

Automatic Data Processing, Inc. in Sun City, Menifee, CA is seeking a RX Refill Specialist 1 to support providers and staff with EMR in-baskets and medication refills. You will handle paperwork, patient communication, and follow refill protocols to ensure timely processing.

Requirements include a High School Diploma, Medical Assistant Certificate, and a valid BLS. One year of clinical experience and triage is preferred; bilingual Spanish is a plus. Monday–Friday schedule with U.S.

Qualifications

• High School Diploma or equivalent (GED) required.
• Medical Assistant Certificate, completion of program.
• A valid BLS Certification from an accredited organization is required.

Responsibilities

• Answer and manage routine portal messages; forward if unresolved.
• Oversee medication refill inbox and ensure refills within 2 business days.
• Refill medications directly to pharmacy per protocol.
• Place electronic orders for medication refills as authorized.
• Phone calls direct to pharmacy when indicated.
• Maintain a clean and organized workstation.
• Meet daily productivity goals with accuracy and quality.
• Collaborate with patients, providers, staff, and administration.

Skills

Bilingual Spanish

Communication with patients

Phone handling

Teamwork

Attention to detail

Education

High School Diploma or GED

Medical Assistant Certificate

BLS Certification

Tools

EMR system

Pharmacy refill protocol

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RX Refill Specialist 1

Technical RFMG - Sun City, Menifee, CA, US

Salary Range: $23.00 To $25.00 Hourly

Job Summary:

The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

We are looking for Medical Assistants who can support the provider and staff EMR in-baskets.

Support includes completing paperwork, communicating with the patient, and all other tasks which help support the patient. This job description in no way states or implies that these are the only duties to be performed. He or she may be required to follow any other instructions and to perform other duties requested by his or her supervisor based on the needs of the organization.

Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• An ability to answer and manage routine portal messages, If unable to resolve, Medical Assistant forwards messages to the provider staff or provider in a timely fashion.
• Oversee medication refill inbox and make sure all prescriptions are refilled within 2 businesses days max,
• Managing and refilling medications directly to pharmacy per our prescription refill protocol
• Place electronic orders for medication refills as authorized under our refill protocol.
• Phone calls direct to pharmacy when indicated.
• Maintain a clean and organized workstation.
• Consistently meet established daily productivity goals and performance standards while maintaining accuracy, efficiency, and quality in assigned responsibilities.
• Works cooperatively with others, including appropriate communication with patients, providers, support staff, and administration.

Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required.

• High School Diploma or equivalent (GED) required.
• Medical Assistant Certificate, completion of program.
• A valid BLS Certification from an accredited organization is required.

Minimum Experience Required:

• Must have a minimum of 1-year clinical experience.
• Must have a minimum of 1 year Triage experience.

Minimum Knowledge and Skills Required:

• Bilingual Spanish is preferred.
• Knowledge of and the ability to perform nursing procedures for which the vocational nursing course has provided the necessary degree of skill and judgment; performance shall be limited to those acts for which he or she has been prepared.
• Ability to communicate effectively and congenially with patients and staff members in person and over the phone.
• Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.
• Ability to observe the general physical condition of patients to detect signs of abnormalities.
• Ability to record observations and notes completely, accurately, literately, and concisely.
• Computer skills are necessary to navigate the company’s EMR system.
• Ability to accept supervision and feedback.

Work Authorization

Must be authorized to work in the United States.

Monday-Friday (Hours based on business needs)