RV Specialty Claims/Heavy Equipment Claims-Raleigh, NC

National General; Raleigh (NC); On-site; USD 36,000 - 69,000; Full time

Job summary

National General is seeking an RV Adjuster to support field operations across the Raleigh, Burlington, and Greensboro, NC areas. You will assess and estimate damages on RVs, motorcycles, trailers, and commercial equipment to help ensure accurate and timely claim resolution.

If you have strong estimating experience and enjoy field work, this role offers growth with National General, an Allstate company, including mentoring peers and advanced estimating practices.

Qualifications

• Experience estimating damages on RVs, trailers, motorcycles, and equipment.
• Ability to work in field operations across NC.
• Strong knowledge of insurance estimating processes.

Responsibilities

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

Skills

Audatex Estimating

Auto Estimating

CCC ONE

Claims Documentation

Claims Evaluation

Claims Management

Negotiation

RV Repairs

Customer Service

Quality Management

Tools

CCC ONE

Audatex Estimating Tools

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party RV, Heavy Equipment, trailers, and Motorcycle material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise.

We are seeking an RV Adjuster to support field operations across the Raleigh, Burlington, and Greensboro, NC areas. In this role, you will assess and estimate damages on RVs, motorcycles, trailers, and commercial equipment, helping ensure accurate and timely claim resolution.

If you have strong estimating experience, enjoy working in the field, and take pride in delivering fair and thorough evaluations, this is a great opportunity to grow your career with National General, an Allstate company.

Key Responsibilities

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

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Skills

Audatex Estimating, Auto Estimating, Business Acumen, Business Management, CCC ONE, Claims Documentation, Claims Evaluation, Claims Management, Claims Negotiations, Claims Resolution, Claims Review, Claims Settlement, Commercial Vehicles, Complex Claims, Customer Satisfaction, Customer Service, Insurance Claim Handling, Insurance Claims, Material Estimating, Negotiation, Quality Management, Relationship Management, RV Repairs

Compensation

Base compensation offered for this role is:

Field Adjuster Cons I: $26.49-$40.99/hour

Field Adjuster Cons II: $28.03-$43.70/hour

Field Adjuster Sr Cons I: $35.82-$50.24/hour

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.