Field RV/Specialty Adjuster - National General

National General; Raleigh (NC); On-site; USD 35,817 - 68,880; Full time

Job summary

National General, part of The Allstate family, is seeking an RV Adjuster to estimate damages for 1st and 3rd party claims in the Raleigh, NC area and nearby regions.

You will assess RVs, motorcycles, trailers, and equipment, work in the field, and mentor peers as you mature in our processes. Join a team that values accurate evaluations and timely resolution.

Base compensation is hourly with progression; the role involves settlements, documentation, and strict compliance with industry standards.

Qualifications

• Experience estimating damages for vehicle-related claims.
• Ability to interpret multiple policy types and train others.
• Strong negotiation and customer service skills.

Responsibilities

• Applies mastered estimating content to interpret policy types and trains others.
• Negotiates settlements and documents activities in complex files.
• Interprets regulatory compliance and fair claims practices.
• Builds relationships with internal and external customers.
• Estimates damages for 1st and 3rd party losses of all severities.

Skills

Estimating

Negotiation

Customer Service

Field Claims

Regulatory Knowledge

Mentoring

Tools

Audatex Estimating

CCC ONE

Auto Estimating

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party RV, Heavy Equipment, trailers, and Motorcycle material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise.

We are seeking an RV Adjuster to support field operations across the Raleigh, Burlington, and Greensboro, NC areas. In this role, you will assess and estimate damages on RVs, motorcycles, trailers, and commercial equipment, helping ensure accurate and timely claim resolution.

If you have strong estimating experience, enjoy working in the field, and take pride in delivering fair and thorough evaluations, this is a great opportunity to grow your career with National General, an Allstate company.

Key Responsibilities

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Audatex Estimating, Auto Estimating, Business Acumen, Business Management, CCC ONE, Claims Documentation, Claims Evaluation, Claims Management, Claims Negotiations, Claims Resolution, Claims Review, Claims Settlement, Commercial Vehicles, Complex Claims, Customer Satisfaction, Customer Service, Insurance Claim Handling, Insurance Claims, Material Estimating, Negotiation, Quality Management, Relationship Management, RV Repairs

Compensation

Base compensation offered for this role is:

• Field Adjuster Cons I: $26.49-$40.99/hour
• Field Adjuster Cons II: $28.03-$43.70/hour
• Field Adjuster Sr Cons I: $35.82-$50.24/hour

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.