RV Service Technician

ZipRecruiter; Oklahoma City (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in Oklahoma City seeks an RV Repair Technician with 1-2 years of experience. The ideal candidate will have advanced diagnostic skills and a strong attention to detail. Responsibilities include troubleshooting and repairing various systems, ensuring customer satisfaction, and maintaining a clean work environment.

Qualifications

• 1-2 years of RV repair experience required.
• Advanced diagnostic and repair skills needed.

Responsibilities

• Diagnose issues based on analysis and testing.
• Complete repairs to plumbing and electrical systems.
• Assist in training new staff members.

Skills

Attention to Detail

Customer Service

Communication

Education

RVTI Certification

Tools

Own Tools

Job description

Job Description

The ideal candidate has at least 1-2 years of experience in RV repair and diagnostics. You must be self-motivated and passionate about fixing mechanical, plumbing, electrical, and maintenance problems, with strong attention to detail. Experience in a similar work environment is preferred.

RESPONSIBILITIES:

• Diagnose issues based on experience, analysis, and testing after discussing with clients and examining RVs to determine the nature of problems.
• Present job cost estimates and parts replacement needs/suggestions.
• Troubleshoot pneumatic, hydraulic, electromechanical, and electronic problems, and perform necessary adjustments, repairs, or overhauls.
• Complete repairs to water and sewage plumbing, propane gas lines, and electrical wiring as needed.
• Remove damaged exterior panels and repair or replace structural frame pieces.
• Attend all meetings, trainings, and educational classes as required.
• Assist in educating and training new staff members.
• Perform other duties as assigned.

QUALIFICATIONS:

• RVTI certification or willingness to work towards it.
• Minimum 1-2 years of RV repair experience.
• Advanced diagnostic and repair skills.
• Strong attention to detail.
• Proficiency in maintenance and repairs.
• Own tools appropriate to skill level.
• Excellent interpersonal and customer service skills.
• Provide professional references.

Other Qualifications:

• Ability to read and understand instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company production and quality standards.

General Expectations:

• Ensure customer satisfaction.
• Determine management, production, and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system to ensure project completion.
• Set personal performance goals aligned with company standards and develop strategies to achieve them.
• Regularly review and analyze actions to improve time management and planning.
• Stay informed about industry terminology and technological changes.
• Comply with all applicable laws and regulations.
• Follow lawful directions from supervisors and adhere to work rules and procedures.
• Participate in performance management processes.
• Interact positively with colleagues and contribute to employee morale.
• Uphold confidentiality policies.
• Work evening, weekend, and holiday hours as required.

Job-Specific Expectations:

• Aim for 100% productivity, maintaining high standards.
• Use factory specifications as the standard for all work.
• Provide excellent customer service, ensuring dependable vehicle service.
• Receive and execute service assignments efficiently.
• Complete repairs within the scheduled time, continually improving skills and efficiency.
• Request parts promptly once requirements are identified.
• Keep the service writer or manager informed of any delays or additional work needed.
• Assist in writing work orders, conducting test rides, and interacting with customers to ensure satisfaction.
• Maintain a clean and organized work environment.
• Complete and file all necessary paperwork after each job.
• Keep technical qualifications current through training.
• Ensure vehicles are cleaner upon job completion than when received.
• Perform thorough and complete work to minimize returns; address any rework quickly and cheerfully.

Physical Requirements and Surroundings:

• Work indoors in air-conditioned and non-air-conditioned areas.
• Work outdoors in various weather conditions.
• Perform movements including sitting, standing, bending, pushing, and pulling for extended periods.
• Lifting over 50 lbs. is required.