RV Customer Service Specialist

Forest River, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Forest River, Inc. is seeking individuals for a retail customer service role in our fast-paced, manufacturing environment.

The position involves handling customer inquiries via phone, email, and written correspondence, and supporting the Customer Service department with various tasks. Ideal candidates will demonstrate strong attention to detail and communication skills, plus basic computer proficiency and an understanding of RV parts or related industry knowledge.

Qualifications

• Must have strong attention to detail and accuracy.
• Proficiency with basic computer tasks and software.
• Familiarity with RV parts or general industry knowledge is preferred.
• Excellent written and verbal communication skills are required.

Responsibilities

• Provide retail customer service via phone, email, written correspondence and fax.
• Provide a variety of supporting roles for the Customer Service department.
• Participate in cross-training of tasks within the department.

Skills

Attention to detail

Intermediate computer skills

RV parts familiarity

Excellent written/verbal communication

Job description

Forest River, Inc. is seeking individuals for a retail customer service role in our fast-paced, manufacturing environment.

The position involves handling customer inquiries via phone, email, and written correspondence, and supporting the Customer Service department with various tasks. Ideal candidates will demonstrate strong attention to detail and communication skills, plus basic computer proficiency and an understanding of RV parts or related industry knowledge.