RV Parts Specialist | Customer-Focused & Detail-Driven

Olathe Ford Lincoln; Gardner (KS); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Personal Days

Paid Vacation

RV Discounts

New Car Discounts

Employee Discounts

Uniforms Provided

On-the-job Training

Job summary

Olathe Ford RV in Gardner, KS is seeking a Parts Associate to support the parts department and ensure accurate inventory while delivering exceptional customer service. You will collaborate with the parts manager and service teams to order, receive, and deliver parts while assisting with part selection and billing.

You will maintain inventory accuracy through routine checks, answer questions, and help customers with pricing and parts availability, contributing to a smooth parts operation.

Qualifications

• Consistent attendance and reliability are required.
• Strong communication and customer service skills
• Ability to prioritize tasks
• Previous experience in an automotive parts, service, or dealership environment required.

Responsibilities

• Support the parts sales process from start to finish, working closely with the parts manager and team.
• Deliver high-level customer service to both internal departments and external customers.
• Accurately receive, check in, and verify incoming parts orders.
• Pull, fill, and stage parts from inventory while assisting with routine bin checks to maintain inventory accuracy.
• Proactively communicate out-of-stock, backordered, or special-order parts to the parts manager.
• Utilize the parts catalog to correctly identify parts and assist with basic troubleshooting and part selection.
• Answer incoming phone calls, provide price quotes, and respond to parts-related questions.
• Review service and body shop estimates to help ensure parts orders and pricing accuracy.
• Ensure all internal parts requests are properly billed to the correct service repair orders.

Skills

Customer service

Communication

Prioritization

Automotive parts experience

Job description

Olathe Ford RV in Gardner, KS is seeking a Parts Associate to support the parts department and ensure accurate inventory while delivering exceptional customer service. You will collaborate with the parts manager and service teams to order, receive, and deliver parts while assisting with part selection and billing.

You will maintain inventory accuracy through routine checks, answer questions, and help customers with pricing and parts availability, contributing to a smooth parts operation.