RV Parts & Customer Service Specialist

Lippert Components; South Bend (IN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Vacation and holidays

Job summary

Lippert Components is seeking a Customer Care Center professional in South Bend, IN. This full-time role focuses on handling customer concerns, processing orders, and delivering information about Lippert’s products and services to ensure a superior customer experience.

The position requires a high school diploma or GED with 1 year of customer service experience; a Bachelor’s degree is a plus. Expect 40 hours per week with local travel as needed and comprehensive benefits.

Qualifications

• High school degree or GED required.
• 1 year of Customer Service experience preferred.

Responsibilities

• Provide proactive, professional service to external and internal customers.
• Resolve customer issues and manage orders to resolution.
• Handle inbound calls and meet department metrics.
• Identify root causes and take corrective action to ensure satisfaction.
• Maintain knowledge of product lines and pricing.

Skills

Customer service

Communication

Time management

Problem solving

Education

High school degree or GED

Bachelor's degree

Job description

Lippert Components is seeking a Customer Care Center professional in South Bend, IN. This full-time role focuses on handling customer concerns, processing orders, and delivering information about Lippert’s products and services to ensure a superior customer experience.

The position requires a high school diploma or GED with 1 year of customer service experience; a Bachelor’s degree is a plus. Expect 40 hours per week with local travel as needed and comprehensive benefits.