RV F&I Manager

RCD RV Supercenter; Heath (OH); On-site; USD 65,000 - 105,000; Full time

Job summary

RCD RV in Heath, OH seeks an experienced Business Manager to lead F&I profitability and support dealership goals. You will work with sales, service, delivery teams, and lending partners to present financing options, complete compliant paperwork, and ensure a smooth customer experience from inquiry to close.

The ideal candidate is highly motivated, results-oriented, and excellent at building trust with customers and colleagues.

Qualifications

• Experienced in F&I, automotive/RV finance, or a related sales and finance environment.
• Highly motivated and results-oriented.
• Comfortable discussing financing, payment options, and aftermarket products.
• Detail-oriented and committed to accuracy and compliance.
• Strong communicator who works well across departments.

Responsibilities

• Drive F&I profitability through financing and aftermarket product sales.
• Present financing options and aftermarket products with a professional, customer-focused F&I process.
• Utilize menu presentations and effectively present products to every eligible customer.
• Identify opportunities to convert cash buyers into financing customers.
• Build and maintain strong relationships with banks and indirect lending partners.
• Work closely with Sales to ensure every customer is properly turned over to F&I.
• Explain financing, contracts, disclosures, and aftermarket products clearly and accurately.
• Ensure all F&I paperwork is completed accurately, efficiently, and in compliance with laws and lender requirements.

Skills

F&I

Automotive finance

RV finance

Relationship building

Compliance

Cross-functional

Communication

Organization

Team player

Job description

Business Manager – F&I | RCD RV | Heath, OH

RCD RV is looking for an experienced, motivated Business Manager to join our team at our Heath, Ohio location.

For more than 50 years, RCD RV has been a family-owned and operated dealership built on relationships, exceptional service, and a commitment to doing business the right way. As we continue to grow, we're looking for someone who can help us deliver an outstanding experience for every customer while driving strong dealership results.

As our Business Manager, you will play a critical role in the customer purchase experience and dealership profitability. You'll work closely with customers, sales, service, delivery teams, and lending partners to make the financing and closing process clear, professional, compliant, and customer-focused.

What You'll Do

• Drive F&I profitability through financing and aftermarket product sales.
• Present financing options and aftermarket products using a professional, customer-focused F&I process.
• Utilize menu presentations and effectively present products to every eligible customer.
• Identify opportunities to convert cash buyers into financing customers.
• Build and maintain strong relationships with banks and indirect lending partners.
• Work closely with the Sales Department to ensure every customer is properly turned over to F&I.
• Explain financing, contracts, disclosures, registration requirements, and aftermarket products clearly and accurately.
• Ensure all F&I paperwork is completed accurately, efficiently, and in compliance with applicable laws, regulations, lender requirements, and RCD RV policies.
• Maintain strong communication with Sales, Service, Parts, and Delivery to ensure a seamless customer experience.
• Coordinate with the service and delivery teams to help ensure vehicles are prepared and delivered on schedule.
• Stay current on F&I products, lending programs, compliance requirements, and sales techniques.
• Participate in dealership training, events, RV shows, promotions, and other company initiatives.
• Continuously look for ways to improve the F&I process, customer experience, and dealership results.

What We're Looking For

We're looking for someone who is:

• Experienced in F&I, automotive/RV finance, or a related sales and finance environment.
• Highly motivated and results-oriented.
• Comfortable discussing financing, payment options, and aftermarket products with customers.
• Strong at building relationships and establishing trust.
• Detail-oriented and committed to accuracy and compliance.
• A strong communicator who works well with multiple departments.
• Professional, organized, and able to manage multiple deals and priorities.
• Comfortable asking for the business while maintaining a customer-first approach.
• A team player who wants to contribute beyond their individual department.
• Committed to personal growth and continuous improvement.

Our Culture Matters

At RCD RV, how you do your job is just as important as what you accomplish.

Our six Core Values define the type of people we want on our team:

• We Own It — We take responsibility, follow through, communicate, and solve problems.
• We Win as a Team — We collaborate and understand that our customers experience one RCD RV.
• We Put the Customer First — We build relationships, not transactions.
• We Take Pride in Our Work — We pay attention to the details and represent RCD RV professionally.
• We Get Better Every Day — We learn, accept feedback, and continuously improve.
• We Do the Right Thing — We operate with honesty, fairness, respect, and integrity.

These aren't just words on a wall. Our Core Values are part of how we hire, train, coach, recognize, promote, and evaluate our employees.

Why RCD RV?

• 50+ years of family-owned and operated history
• Established and growing RV dealership group
• Opportunity to make a meaningful impact on dealership performance
• Team-oriented environment with strong cross-department collaboration
• Ongoing training and professional development
• A culture built around accountability, teamwork, customer service, and integrity
• Opportunity to build a long-term career with a growing company

The Opportunity

The Business Manager reports directly to the General Manager and works closely with the Sales Manager, Service Manager/Coordinator, Parts Manager, and other dealership leadership.

We're looking for someone who wants more than a job. We want a business-minded, customer-focused professional who takes ownership of their results and wants to be part of building something bigger.

If you have F&I experience, a strong work ethic, a desire to succeed, and believe in treating customers and teammates like family, we'd like to hear from you.

RCD RV is an equal opportunity employer.