RV Delivery Experience Guide

Blue Compass RV; Liberty Lake (WA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Structured Career Path

5-Day Work Week

Insurance (Medical, Dental, Vision)

Gas Discount

Paid Time Off

401K

Employee Assistance Program

Pet Insurance

Training & Development

Referral Program

Job summary

Blue Compass RV is seeking an RV Sales Delivery Guide to provide a memorable, educational delivery experience for customers as they take ownership of a brand-new RV. You will walk them through features, coordinate with the prep and service teams, and help them understand how everything works to ensure confidence and excitement.

This is a customer-facing, non-sales role with a 5-day work week and a comprehensive benefits package, including medical, dental, vision, and more.

Qualifications

• RV experience or ownership is a big plus.
• Friendly, upbeat personality and strong communication skills.
• Customer service or hospitality background preferred.
• Ability to explain technical information in a simple and fun way.
• Strong attention to detail and organizational skills.

Responsibilities

• Work directly with the Prep Manager and Sales Team to ensure each RV is ready and spotless before delivery.
• Greeting customers on delivery day and walking them through their RV inside and out showing them how everything works.
• Provide hands-on demos of RV features like slide-outs, leveling systems, awnings, tanks, and hookups.
• Assist customers in our Parts Store by recommending must-have accessories for their journey.
• Coordinate the installation of accessories with the Prep or Service team.
• Make the process fun, relaxed, and non-intimidating — this is an exciting moment for our customers!
• Document any concerns or service needs and report them immediately.
• Ensure all required paperwork, tags, and instructional materials are included and explained.
• Help with light staging of the RV or dealership lot as needed.
• Be a supportive resource for follow-up questions post-delivery.

Job description

Blue Compass RV is seeking an RV Sales Delivery Guide to provide a memorable, educational delivery experience for customers as they take ownership of a brand-new RV. You will walk them through features, coordinate with the prep and service teams, and help them understand how everything works to ensure confidence and excitement.

This is a customer-facing, non-sales role with a 5-day work week and a comprehensive benefits package, including medical, dental, vision, and more.