Russian-Speaking Cruise Ship Front Desk Receptionist

Ismira; United States; Remote; USD 25,000 - 38,000; Full time

Benefits offered by this job

Travel to ports in Turkey, Egypt and A

Free meals and accommodation

Ticket paid by employer

Contract 6-7 months

Salary in euros with tips/bonus

No visa required

Job summary

ISMIRA Agency seeks a Receptionist for the ASTORIA GRANDE cruise ships, departing from Sochi and visiting Turkey, Egypt and Greece. The role supports the Front Office Manager in delivering high-quality guest services onboard.

Required: Russian fluency, STCW certificates, hospitality education, and proficient English. Benefits include travel to multiple ports, free meals and accommodation, and a six-to-seven month contract with salary paid in euros and potential tips.

Qualifications

• Fluency in Russian is mandatory.
• Knowledge of English at least intermediate; fluent for higher roles.
• STCW certificates and seafarer's ID required.
• Hospitality degree or equivalent preferred.

Responsibilities

• Assist Front Office Manager with Front Desk operations onboard.
• Ensure high guest satisfaction and quality service.
• Maintain effective internal communications and regular departmental meetings.
• Coordinate with sub-hotel, deck and technical departments for smooth operations.
• Assist passengers at embarkation, handling tickets and documents.
• Process on-board deposits and guest accounts accurately.
• Issue landing cards and manage Lost & Found inventories.
• Control access to safety deposit boxes and maintain logs.
• Address guest complaints promptly or escalate to Front Office Manager.

Skills

Russian fluency

English proficiency

Strong communication

Customer service

Team building

Conflict resolution

Interpersonal skills

Problem solving

Education

Hospitality degree or related field

STCW certificates

Tools

MS Office

Company software

Job description

ISMIRA Agency seeks a Receptionist for the ASTORIA GRANDE cruise ships, departing from Sochi and visiting Turkey, Egypt and Greece. The role supports the Front Office Manager in delivering high-quality guest services onboard.

Required: Russian fluency, STCW certificates, hospitality education, and proficient English. Benefits include travel to multiple ports, free meals and accommodation, and a six-to-seven month contract with salary paid in euros and potential tips.