Runway-Ready Sales Floor & Customer Service Associate

Nordstrom, Inc.; Mansfield (MA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement plan

Merchandise discount

Job summary

Nordstrom Rack is seeking a dedicated team member to deliver a fast, friendly shopping experience. You will assist customers at the register, help keep the sales floor organized, and support stockroom duties while applying knowledge of store technology.

Your role requires strong communication, reliability, and the ability to adapt to a dynamic retail environment with a flexible schedule and a focus on customer satisfaction.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Work with the team to ensure the salesfloor stays runway ready and staffed through re-merchandising and straightening.
• Assist customers at the register across in-store, online and mobile platforms, operating a POS system and handling various transactions.
• Create a smooth fitting room experience by greeting customers and sorting/returning clothing to the floor.
• Maintain a clean, clutter-free customer experience by returning clothing to the salesfloor.
• Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
• Demonstrate expertise in all technologies used in the store environment.
• Adhere to operational, merchandise and asset protection standards.
• Promote Nordstrom Rewards program.

Skills

Communication

Interpersonal skills

Customer service

Job description

Nordstrom Rack is seeking a dedicated team member to deliver a fast, friendly shopping experience. You will assist customers at the register, help keep the sales floor organized, and support stockroom duties while applying knowledge of store technology.

Your role requires strong communication, reliability, and the ability to adapt to a dynamic retail environment with a flexible schedule and a focus on customer satisfaction.