Runner - TAO Restaurant Chicago

Tao Group; Chicago (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Time off

Pet insurance

401(k) match

Employee Assistance Program

Savings marketplace

Employee discounts

Job summary

Tao Group Hospitality in Chicago is seeking part-time food runner team members to deliver and describe all food items, maintaining station cleanliness and helping the front-of-house and kitchen teams. You will interact with guests, servers, bartenders, and chefs while upholding high standards of hospitality.

The role requires 1 year of restaurant experience and experience in high-volume venues, with training in in-venue food runner procedures.

Qualifications

• 1 year restaurant experience preferred.
• Previous experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Anticipate and accommodate all needs of the guests.
• Provide professional and exceptional service.
• Deliver and describe all food items to guests in a timely manner.
• Participate in table maintenance and bussing of excessware.
• Maintain general cleanliness of stations and the venue.
• Follow supervisor’s instructions and support co-workers as a team player.

Skills

Guest service

Team player

Stamina

Communication

Education

1 year restaurant experience

High-volume venue experience

Job description

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate all needs of the guests
• Provides professional and exceptional service
• Delivers and describes all food items to the guests, in a timely manner
• Participates in table maintenance and bussing of excess tableware
• Maintain general cleanliness of stations and the entire venue
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player
• Possesses in-depth knowledge of all food menus
• Required to solicit any allergy or dietary restrictions from each guest and communicate to management.
• Possess knowledge of culinary ticket system
• Complies with Department of Health and company sanitation standards
• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs
• Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management, including:
  • Stocks station with prescribed items and supplies
  • Completes opening duties as assigned or directed
  • Completes closing duties as assigned or directed
• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Attends and participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Works as part of a team and provides help and support to all fellow team members
• Assist and/ or complete additional tasks as assigned
  

TRAINING REQUIREMENTS:

• Tao Group Hospitality in‑venue food runner training

EDUCATION/WORKING KNOWLEDGE:

• 1 year restaurant experience preferred.
• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

An artificial intelligence (AI) tool developed and provided by Gofriendshop, Inc. d/b/a Landed, known as the LANDED Platform, is employed in the assessment of applicants for the positions being recruited in order to gauge the following pertinent qualifications or traits:

• The candidate’s ability to perform the tasks in the available job role.
• The candidate's self-rated skill proficiency.
• The candidate’s fit for this job posting.

The candidate may ask any questions about the AI tool and how we use it, and/or request an alternative selection process or reasonable accommodation if desired, by emailing the employer directly at [e-mail].

About Us

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.

Job Info

• Job Identification 9098
• Job Category Restaurant Team Member
• Job Schedule Part time
• Locations 632 N Dearborn St, Chicago, IL, 60610, US