Runner SW Lantana

Cinépolis USA; Austin, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Milestone gifts

Job summary

Cinépolis USA is seeking team members for concessions and in-seat dining roles at Cinépolis Luxury Cinemas. You will deliver items to guests, upsell menu options, ensure timely, high‑quality service, and maintain a clean, welcoming theater environment.

Must be 18+, with ServSafe, Food Handling, and Alcohol training certifications. Availability nights, holidays and weekends required. Cinépolis offers employee discounts on tickets and food, milestone gifts, and a friendly, team‑oriented culture.

Qualifications

• Must be 18 years or older.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling, and Alcohol training certifications required.

Responsibilities

• Deliver concessions items, kitchen items, and bar items to guests.
• Guide guests through the menu and upsell promotions.
• Ensure orders are correct and delivered in a timely fashion.
• Maintain a clean and welcoming theater environment.

Skills

Guest service

Upselling

Team player

Job description

CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.

AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US! Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!

JOB DESCRIPTION DEPARMENT: Operations LOCATION: Theater REPORTS TO: General Manager

JOB DUTIES

Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins while embodying Nice and Amazing Service by following all In Seat Dining procedures. Work closely with expediter to ensure all food is delivered simultaneously, in high quality and in a timely fashion. Demonstrate Commitment, and Integrity at all times – double check that orders are correct and complete and communicate with kitchen/expediter/supervisors if they are not. Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of menu and Cinepolis offerings if guests would like to order more items. Clean auditoriums removing all dishes, trash, and providing managers with any found items. Be of service to your team members and assist them when needed including scanning tickets for guests, cleaning and restroom checks, and ringing up guests at concessions or box office. Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist. Be cognizant of issues with movie projections-communicating with management when issues arise. Complete all opening, mid and closing procedures- including but not limited to other duties. Acknowledging guest by Cinépolis standards. Attend and participate in trainings and meetings.

EDUCATION AND/OR EXPERIENCE AND SKILLS

• Must be 18 years or older. Refer to your state guidelines.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling, and Alcohol training certifications required.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner.
• Must be able to maintain strong attention to detail while able to prioritize in a fast-paced and constantly changing environment.
• Have integrity and can be counted on to do the right thing.
• Available nights, holidays, and weekends.

WORKING CONDITIONS/PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, you will walk, bend, and stand for periods of time. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance. While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of premise. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs. Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation or gender identity. Cinépolis Luxury Cinemas is a leading world-class cinema exhibitor that offers guests MORE THAN A MOVIE Cinépolis Luxury Cinemas feature sophisticated interior décor with stylish lounge-style lobbies, spacious theater auditoriums with fully reclining leather seats, cutting-edge sound and projection technology, in-theater waiter service delivered by stealthy, ninja-like servers to ensure minimal movie disruption, and more. Our expanded gourmet menu showcases chef-driven selections featuring fresh ingredients, with gluten and vegan-friendly options available, and pairs perfectly with our full-service bar service pouring signature cocktails, imported and craft beers, and hand-selected wine offerings. Guests may expect everything from fresh bottomless butter popcorn, unique starters, our world famous Supremas, and popular favorites like Pretzel Sticks, gluten free pizza, flavorful tacos, sandwiches and gourmet burgers all served at the push of a button from one’s seat.