RUNNER/STOCKER - FOOD HALL

The Venetian Las Vegas; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a leading resort where you will play a crucial role in creating memorable dining experiences. As a Runner/Stocker, you'll ensure that guests receive prompt service while maintaining a clean and organized environment. This role requires strong interpersonal skills and the ability to thrive in a fast-paced setting. You'll be responsible for stocking and transporting products, ensuring all dining areas are immaculate, and assisting with training new team members. If you are passionate about hospitality and enjoy working in a vibrant atmosphere, this opportunity is perfect for you.

Qualifications

• Must be 21 years of age and authorized to work in the U.S.
• 6 months of recent food and beverage experience in a luxury setting.

Responsibilities

• Welcome guests and provide prompt, memorable service.
• Stock and organize products in dining areas and maintain cleanliness.
• Safely transport and stock products between restaurant venues.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Physical Stamina

Education

High School Diploma or Equivalent

Job description

The primary responsibility of the Runner/Stocker - Food Hall is to create an extraordinary experience by supporting fellow Team Members and ensuring all outlets have all necessary materials needed and providing guests with prompt service and a clean area to dine.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Key Responsibilities:

• Welcome guests with a friendly and welcoming demeanor, providing prompt and memorable service.
• Safely and efficiently lift, carry, and push carts to transport and stock products between multiple restaurant venues.
• Stock and organize product in guest facing and back of house areas and dispose of debris.
• Continuous cleaning, organizing, and sanitizing of guest dining areas, including tables, chairs, countertops, and communal areas.
• Assists with continuous removal of used trays, china, glass, silverware, and trash from venues and communal areas.
• Maintain proper levels of cutlery, napkins, and condiments are stocked at all stations in Food Hall.
• Retrieval of all related products from support areas, including warehouse and all prep kitchens.
• Breakdown of pallet deliveries and continued organization and delivery of all product.
• Create and follow preparation lists to ensure accurate amounts of product is delivered or transferred.
• Ability to answer questions and give recommendations, while ensuring all guest needs are met.
• Follow health, safety, and sanitation guidelines for all products.
• Maintain a calm demeanor during periods of high volume or special events to keep restaurants operating to standard and setting a positive example for all Team Members.

Additional Duties & Responsibilities:

• Ensure all areas are kept clean & maintain a clean and organized workspace.
• Safe removal and decontamination of hazardous materials like blood, bodily fluids, and other biohazards from contaminated sites.
• Comply with policies and procedures of the department and of The Venetian Resort.
• Proper performance requires physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
• Acts with integrity, honesty, and knowledge that promote culture and values of The Venetian and all Partner restaurants.
• Assists with new Team Member’s training by demonstrating all values and policies & procedures required by The Venetian and all Partner Restaurants.
• Follows all policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card or any other certification or license, as required by law or policy.
• Minimum of 6 months recent food and beverage experience in a luxury environment or similar setting.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

• Lift, push, and carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, push, stretch, bend, reach and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.