Runner Busser

Three Creeks Kitchen + Cocktails; Columbus (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a new local dining experience! Join a passionate team at a Casual Fine Dining restaurant where innovation meets exceptional service. As a Server Assistant, you'll play a vital role in ensuring smooth operations and guest satisfaction. Your responsibilities will include supporting managers and servers, maintaining cleanliness, and upholding high hospitality standards. This role promises a dynamic work environment where teamwork and creativity shine, making every shift a rewarding experience. If you're motivated to contribute to a thriving restaurant culture, this position is perfect for you!

Benefits

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Paid time off

Health benefits for eligible associates

Closed 7 major holidays

Qualifications

• Must have SERVSAFE Certification and excellent customer service skills.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Ensure guest satisfaction by answering questions and resolving complaints.
• Collaborate with team members and adhere to health regulations.

Skills

Customer Service

Time Management

Teamwork

Hospitality

Fast-Paced Environment Adaptability

Education

SERVSAFE Certification

Job description

Benefits:

1. Competitive salary
2. Employee discounts
3. Flexible schedule
4. Opportunity for advancement
5. Training & development

NEW RESTAURANT OPENING LATE FALL 2024

THREE CREEKS KITCHEN + COCKTAILS is seeking a SERVER ASSISTANT to join our team!

Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant.

What is your role? A Runner is responsible for effectively communicating with managers, servers, and hosts, and providing support in their tasks. This role demands proficiency in service procedures, a helpful attitude toward colleagues, and a dedication to ensuring guest satisfaction.

Job Summary: Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. A Busser plays a crucial role in the smooth operation of the restaurant by actively communicating with managers, servers, and hosts, offering consistent support to ensure tasks are carried out efficiently. This position requires a thorough understanding of service procedures and the ability to execute them with precision. In addition, a positive and collaborative attitude toward fellow team members is essential, as the Busser is often called upon to assist in various capacities.

Benefits/Perks:

1. Opportunities for career growth, all role promotions prioritized for in-house employees
2. Flexible Scheduling, paid time off, and closed 7 major holidays!
3. Dining Discounts on and off shift
4. Health benefits for eligible associates
5. Starting pay minimum + tips

Motivations:

1. A genuine commitment and interest in Hospitality
2. A "Yes, and!" mentality toward Guests Services
3. An intentioned appreciation toward teamwork, family, and community

Responsibilities:

1. Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards.
2. Upholds positive hygiene and cleanliness practices throughout all work shifts.
3. Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction.
4. Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement.
5. Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment.
6. Is familiar with the restaurant’s emergency procedures.
7. Follows all duties, standards, and procedures outlined in the associate handbook.

Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Qualifications:

1. SERVSAFE Certification
2. Ability to work well in a fast-paced environment
3. Excellent customer service and time management skills
4. Ability to work well in a team environment, and shows an eagerness to perform
5. Motivated to make an impact and personally contribute to the success of the restaurant