Runner

Pacific Catch, Inc.; Palo Alto (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Pacific Catch, Inc. in Palo Alto is seeking a Food Runner to deliver dishes and support servers, ensuring accurate orders and a hospitable guest experience. This part-time, hourly role emphasizes teamwork and adherence to hospitality standards.

The position requires weekend availability and the ability to stay organized during busy shifts, with clear communication to keep service smooth and guests satisfied.

Qualifications

• High school diploma required.
• 1+ years in restaurant/customer service preferred.

Responsibilities

• Run food and beverages to tables; ensure items are complete and accurate.
• Inform guests about ingredients and where to find information about items.
• Ensure condiments, serving implements, dishes, glassware, and utensils are available and clean.
• Assist other team members during downtime and stock server station.
• Handle equipment with care to minimize breakage.

Skills

Food service

Customer service

Communication

Education

High school diploma

Job description

Description

FOOD RUNNER

We are looking for Food Runners that believe in treating our Guests with first-class service and incredible hospitality! The Pacific Catch, Inc. family strives to attract, nurture, and retain exceptional individuals who embrace and live out the company’s Core Values, Hospitality Standards, and Team Member Standards in all their work activities and interactions with Guests and fellow Team Members.

We strongly believe that the success of our restaurants and brand is a direct result of the quality and dedication of our people, and we are committed to offering an extraordinary opportunity for personal and professional growth, and a fun and inclusive work environment where people feel cared for and valued.

REPORTS TO

General Manager

SCHEDULE

This is a part‑time, hourly, non‑exempt position. Hours may be different every week and schedules are not set or guaranteed. Weekend availability is a must.

COMPENSATION

$18.70 Per Hour

Requirements

JOB REQUIREMENTS

• Run food and beverages out to the correct tables as they appear in the window. Check all items for completion, accuracy, and table numbers. Communicate with the servers and kitchen if something is incorrect or missing from an order
• Be aware of and be able to inform Guests of Pacific Catch’s ingredients and components of all food and beverage items, as well as how to find this information if more details are needed
• Ensures that all necessary condiments and that appropriate serving implements, dishes, glassware, and utensils are available (and clean) for Guests
• During any downtime, proactively assist other team members or as requested by the manager. Make sure to-go roll-ups (napkin, fork, chopsticks, and knife rolled-up) and server station are stocked
• Exercise care with all restaurant equipment, dishes, silverware, and glasses to ensure minimum breakage

EDUCATION / EXPERIENCE

• High school education is required; Hospitality or other degrees are a plus
• Minimum 1-year experience in the restaurant/customer service industry preferred

PHYSICAL

• Must be able to stand and exert well‑paced mobility for periods of up to 5 hours in length
• Must be able to reach, bend, stoop and frequently lift up to 35 pounds