Runner

Lettuce-Entertain-You; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Restaurant discounts

Employee assistance program

Paid vacation

Medical insurance (BCBS)

Dental & vision insurance

Life & accident insurance

Domestic partner benefits

401(k)

Job summary

Lettuce-Entertain-You is hiring runners for its Domain NORTHSIDE location in Austin, TX. Runners are responsible for continuous setup and prompt delivery of food to guests when the order is completed by the kitchen.

Also responsible for ensuring that the highest quality of food presentation is being maintained. Eligible candidates should be available for varied hours, including weekends; this tipped role includes compensation range that accounts for tips.

Qualifications

• Ability to deliver food promptly to guests.
• Ability to work a variety of hours, including weekends.
• Strong communication and teamwork skills.
• Adherence to safety and sanitation guidelines.

Responsibilities

• Deliver food to guests promptly according to order details.
• Assist with setup and maintain high presentation of dishes.
• Communicate guest requests and concerns to the kitchen team.
• Follow service steps and safety protocols.
• Work in a busy restaurant environment and assist where needed.

Skills

Delivery

Multitasking

Communication

Teamwork

Safety

Tools

Serving equipment

Job description

We’re hiring people to join our team as RUNNERS!

A Few of Our Runner Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Tipped role; compensation range includes tips.

Located at Domain NORTHSIDE in Austin, Ēma, meaning “mother” in Hebrew, is a Mediterranean restaurant featuring Chef Partner CJ Jacobson's lighter-style of California cooking. With its sister restaurant, Aba, located on South Congress, Ema aims to transport diners to a sun-drenched summer day in the Mediterranean year-round with both indoor and outdoor dining spaces.

Caring. Creative. Careers.

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants.

EOE. We participate in E-Verify / Participamos en E-Verify

RUNNER JOB DESCRIPTION

Runners are responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.

Essential Functions

• Promptly deliver food to the correct guests according to table and position numbers
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
• Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
• Communicate any food concerns to the Coordinator
• Communicate and follow up on any guest request or concern
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed