Server

Ema - Austin; Austin (TX); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Mental/

Job summary

Ēma, a Mediterranean restaurant open at The Domain NORTHSIDE in Austin, Texas, is hiring servers. The role emphasizes guest service, teamwork, and knowledge of wine and food, with opportunities for growth and a commitment to employee wellness.

Servers provide efficient, friendly service, handle orders and payments, and contribute to a lively dining experience. This position requires 21+ years old at hire and involves varied hours including weekends, with a supportive team and comprehensive

Qualifications

• Must be at least 21 years old at hire.
• Experience in hospitality is preferred.
• Ability to multitask in a fast-paced restaurant.
• Availability to work varied hours, including weekends.
• Excellent guest service and communication skills.

Responsibilities

• Provide efficient, friendly guest service to a 3-6 table section.
• Record orders, process payments, and balance sales in line with policies.
• Ensure follow all steps of service and upsell current promotions.
• Maintain safety and sanitation guidelines.
• Operate POS and gift card / Frequent Diner terminals.
• Collaborate with team and adapt to busy environment.
• Be able to move and lift up to 50 pounds.

Skills

Teamwork

Enthusiasm

Food & wine knowledge

Multitasking

Communication

High energy

Tools

POS system

Frequent Diner

Gift Card terminals

Credit Card terminals

Job description

We’re hiring people to join our team as SERVERS! PLEASE NOTE: All applicants for this role must be at least 21 years of age at the time of hire.

If you are under 21, we encourage you to apply for other open positions without this requirement.

A Few of Our ServerBenefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Now open at The Domain NORTHSIDE in Austin, Texas! Ēma, meaning “mother” in Hebrew, is a Mediterranean restaurant featuring Chef Partner CJ Jacobson's lighter-style of California cooking. With its sister restaurant, Aba, located on South Congress, Ema aims to transport diners to a sun-drenched summer day in the Mediterranean year-round with both indoor and outdoor dining spaces.

Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions

• Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed