RTX CLM Digital Implementation Lead

RTX Corporate; Austin (TX); Remote; USD 132,000 - 252,000; Full time

Benefits offered by this job

Parental leave

Flexible work schedules

Educational assistance

Employee assistance program

401(k) match

Job summary

RTX is seeking an Implementation Lead for the CLM program to drive execution, governance, and continuous improvement of the enterprise Icertis CLM ecosystem. You will manage cross-functional initiatives, oversee configurations, and coordinate with business and technical teams to deliver value and compliance.

You will collaborate with product owners, architects, and customer success to ensure successful deployments, governance, and adoption across legal, procurement, and sales operations.

Qualifications

• Bachelor's degree in a relevant field; 10+ years of project/program management in enterprise SaaS or digital transformation.
• Hands-on experience with CLM platforms (Icertis preferred).
• Strong understanding of contract lifecycle processes across legal, procurement, and sales ops.
• Experience managing multi-team projects with complex integrations.
• Excellent communication, stakeholder management and problem-solving skills.

Responsibilities

• Lead planning, execution, and delivery of projects within the Icertis CLM platform.
• Manage scope, timelines, risks, dependencies, and stakeholder communications across legal, procurement, sales ops, and engineering teams.
• Partner with product owners to define requirements, user stories, acceptance criteria, and release plans.
• Coordinate with architects, developers, and Icertis resources for configuration, testing, and deployment.
• Facilitate cross-functional workshops on contract workflows and data quality.
• Own governance documentation including plans, RAID logs, and change controls.
• Ensure SOX, audit controls, privacy, security, and data governance compliance.
• Support integration projects between Icertis and ERP/CRM/e-sign/analytics.
• Drive user adoption, training, and post-deployment support.
• Monitor system performance and opportunities for continuous improvement.
• Collaborate with Icertis support and customer success to address issues.

Skills

Project management

Cross-functional leadership

Stakeholder management

Problem solving

Education

Bachelor's degree

Tools

Icertis CLM

Dynamics 365

Salesforce

SAP

Oracle

Job description

Date Posted: 2026-11-10

Country: United States of America

Location: US-TX-REMOTE

Position Role Type: Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team: The Implementation Lead for the CLM program is responsible for driving execution, governance, and continuous improvement of the enterprise Contract Lifecycle Management ecosystem built on the Icertis platform. This role manages cross‑functional initiatives, oversees configuration and release cycles, coordinates with business and technical teams, and ensures the CLM solution delivers business value, compliance, and operational excellence.

What You Will Do

• Lead planning, execution, and delivery of projects and enhancements within the Icertis CLM platform, ensuring alignment with business goals, compliance requirements, and technology strategy.
• Manage project scope, timelines, risks, dependencies, and stakeholder communications across legal, procurement, sales operations, and engineering teams.
• Partner with product owners to define requirements, user stories, acceptance criteria, and release plans.
• Coordinate with solution architects, developers, and Icertis technical resources to ensure successful configuration, testing, and deployment.
• Facilitate cross‑functional workshops focusing on contract workflows, obligation management, template updates, data quality, and process optimization.
• Own project governance documentation including project plans, RAID logs, resource plans, status reports, and change controls.
• Ensure adherence to enterprise standards around SOX, audit controls, privacy, security, and data governance.
• Support integration initiatives between Icertis and ERP, CRM, procurement, e‑signature, and analytics platforms.
• Partner with business change management teams to drive user adoption, training, communication, and post‑deployment support.
• Monitor system performance, backlog health, user feedback, and enhancement opportunities to support continuous improvement.
• Engage with Icertis support and customer success to track issues, elevate platform problems, and evaluate new product capabilities.

Qualifications You Must Have

• Typically requires a Bachelors degree and 10+ years of experience in project or program management, ideally in enterprise SaaS or digital transformation environments.
• Hands‑on experience with CLM platforms (Icertis strongly preferred).
• Strong understanding of contract lifecycle processes across legal, procurement, and sales operations.
• Experience managing multi‑team projects with complex requirements and integrations.
• Skilled in building project plans, driving execution, and facilitating cross‑functional alignment with strong communication, stakeholder management, and problem‑solving skills.

Qualifications We Prefer

• Experience with Icertis implementation, configuration, or product modules.
• Background with CRM or ERP systems (Icertis, Dynamics 365, Salesforce, SAP, Oracle).
• Familiarity with Agile methodologies and tools.
• Understanding of AI‑enabled contract intelligence and document analysis capabilities.
• Experience in compliance-heavy or global enterprise environments.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not it is covered by a collective‑bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.