RTSM Director: Strategy, Supply & Global Trials

GlaxoSmithKline; Upper Providence (Delaware County); Hybrid; USD 180,000 - 260,000; Full time

Job summary

GlaxoSmithKline is seeking a leader to head the RTSM function in the United States, partnering with clinical development, operations, quality and external vendors to design and deliver patient-focused randomization and clinical supply solutions. The role emphasizes clear decision‑making, pragmatic problem solving, and inclusive leadership, with opportunities to shape strategy and build capability.

The position offers strong growth, exposure to global trials, and the chance to work where science

Qualifications

• Bachelor's degree in life sciences, pharmacy, engineering, IT, or related field (or equivalent experience).
• 8+ years of RTSM/IRT or clinical supply systems experience in pharma/biotech.
• Experience leading cross-functional teams and managing external vendor relationships.
• Experience with clinical trial operations, randomization methods, blinding, and investigational product supply principles.
• Experience with system vendor selection, implementation, validation, and change control.

Responsibilities

• Lead design and delivery of RTSM strategies across Phase I-IV programs and investigator-sponsored studies.
• Direct cross-functional teams and vendors to ensure on-time randomization, kit assignment, and site supply availability.
• Own risk assessments and contingency plans for trial supply and randomization activities.
• Establish and improve RTSM processes, metrics, and governance to drive quality and efficiency.
• Partner with clinical operations, biostatistics, data management, and regulatory to align RTSM with study design and compliance needs.
• Hire, coach and develop a diverse team and foster collaboration across partners.

Skills

RTSM management

Cross-functional leadership

Clinical trial operations

Vendor management

System validation

Education

Bachelor's degree in life sciences, pharmacy, engineering, IT, or related field

Job description

GlaxoSmithKline is seeking a leader to head the RTSM function in the United States, partnering with clinical development, operations, quality and external vendors to design and deliver patient-focused randomization and clinical supply solutions. The role emphasizes clear decision‑making, pragmatic problem solving, and inclusive leadership, with opportunities to shape strategy and build capability.

The position offers strong growth, exposure to global trials, and the chance to work where science