Head of RTSM (Randomization and Trial Supply Management)

3M HEALTHCARE; Upper Providence (Delaware County); On-site; USD 100,000 - 150,000; Full time

Job summary

Dormont Manufacturing Co in Upper Providence is seeking a leader for the RTSM function that focuses on optimizing randomization and trial supply operations. The ideal candidate will work closely with various teams to ensure high-quality delivery for clinical studies while driving strategic initiatives. A background in the pharmaceutical or biotech industry is essential, including extensive experience in managing clinical supply systems.

This hybrid role offers an exciting opportunity to influence patient outcomes and work collaboratively with global teams across locations.

.

Qualifications

• 8+ years of experience managing RTSM, IRT, or clinical supply systems in the pharmaceutical or biotech industry.
• Experience leading cross-functional teams and managing external vendor relationships.
• Experience with system vendor selection, implementation, validation, and change control.

Responsibilities

• Lead design and delivery of RTSM strategies across clinical programs.
• Direct teams to ensure on-time randomization and clinical supply availability.
• Establish and improve RTSM processes and metrics for quality and efficiency.

Skills

RTSM management

Cross-functional leadership

Clinical trial operations

Vendor management

Process improvement

Education

Bachelor’s degree in life sciences, pharmacy, engineering, IT, or related field

Job description

Position Summary

You will lead the RTSM (Randomization and Trial Supply Management) function in the United States. You will partner with clinical development, operations, quality and external vendors to design and deliver patient-focused randomization and clinical supply solutions. You will shape strategy, build capability, and drive consistent delivery for clinical studies. This role offers strong growth, real impact on patients, and the chance to work where science, technology and talent come together to get ahead of disease.

Responsibilities

• Lead design and delivery of RTSM strategies across Phase I–IV clinical programs and investigator-sponsored studies.
• Direct cross-functional teams and vendors to ensure on-time randomization, kit assignment, and clinical supply availability to sites and patients.
• Own risk assessments and contingency plans for trial supply and randomization activities.
• Establish and improve RTSM processes, metrics, and governance to drive quality and efficiency.
• Partner with clinical operations, biostatistics, data management, and regulatory functions to align RTSM with study design and compliance needs.
• Hire, coach and develop a diverse team, and foster collaboration across internal and external partners.

Basic Qualifications

• Bachelor’s degree in life sciences, pharmacy, engineering, IT, or related field, or equivalent experience.
• 8+ years of experience managing RTSM, IRT, or clinical supply systems in the pharmaceutical or biotech industry.
• Experience leading cross-functional teams and managing external vendor relationships.
• Experience with clinical trial operations, randomization methods, blinding and investigational product supply principles.
• Experience with system vendor selection, implementation, validation, and change control.

Preferred Qualifications

• Advanced degree in a relevant discipline or equivalent senior leadership experience.
• Experience with eClinical ecosystems, integrations between RTSM and clinical systems, and data flows.
• Background in global trial support and managing multi-region supply and regulatory requirements.
• Proven track record of building and mentoring high-performing teams.
• Experience implementing process improvements, metrics and dashboards to measure RTSM performance.
• Knowledge of relevant regulations and GxP expectations for clinical supply and systems.
• Clear communication skills with experience presenting to senior stakeholders and managing escalations.

Work Model

This role is hybrid. You will be expected to be on-site regularly and collaborate across sites and with global colleagues.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.