RTR Service Tech

Panavision; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Panavision in New York, NY seeks an Entry level Camera Service Technician to support our rental operations. You will service, test, and prepare camera gear and accessories, following safety and quality standards, with supervision.

The role involves warehouse work, documentation, and assisting clients and staff with technical questions. Some travel may be required; standard business hours with potential long days.

Qualifications

• Ability to perform service, testing and basic adjustments on camera gear under time constraints.
• Basic knowledge of electronics and mechanics related to camera equipment.
• Familiarity with set call procedures and safety rules is preferred.

Responsibilities

• Perform service checks of minor and wireless camera accessories with emphasis on wireless gear.
• Examine, clean, test and adjust equipment within timeframes and meet client specs.
• Identify problems and route repairs or refurbishments as needed.
• Maintain detailed service documentation and inventory records.
• Assist in transferring equipment between logistics, service, and inventory.
• Answer technical questions and assist staff and clients as needed.
• Stay updated on new gear and trends; perform other duties as required.

Skills

Time management

Fast-paced

Attention to detail

Hand tools

Camera theory

Electronics basics

Mechanical repair basics

Blueprints & schematics

Interpersonal skills

Communication

Panavision gear

Set call procedures

Flexibility

Safety PPE

Lifting up to 50lbs

Job description

The Panavision group supports filmmakers working on movies, television series, commercials, and beyond. Our family of brands provide filmmaking equipment rentals for lenses, cinema cameras, grip, and lighting, stage facilities for filming, and much more.

Job Scope:

Entry level Camera Service Technician. Service equipment to the required standards of safety, functionality, and presentation to meet rental schedules. Follow departmental procedures in an effective, efficient, and productive manner with the minimum amount of direct supervision. This position falls under Local 210.

Key Responsibilities:

• Perform Service checks of Minor and Wireless Camera Accessories (with an emphasis on Wireless Equipment)
  • Wireless Camera Accessories Include:
    • Wireless Lens Motor Kits such as Preston FIZ and Arri WCU4/Hi-5
    • Focus Assists such as the Preston Light Ranger and Cinematography Electronics’ Cinetape
    • Wireless Video Kits such as Teradek Bolt 4K and 6
    • Minor Camera Accessories include:
    • Power Converters
    • Time Code Boxes
    • Video Converters
    • Digital & Analog Zoom Controls
    • Respective Cables
• Examine, clean, test and perform basic adjustments of equipment within a specified time. Adjust equipment to client specifications if necessary.
• Identify problems with equipment and determine appropriate action: minor repair in-house, refer to Electronics Technician for repair, or send out to vendor for repair or refurbishing.
• Maintain detailed documentation of serviced equipment for accurate inventory counts and damage/repair processes.
• Assist in the daily transfer of equipment from Logistics to Service, and Service to Inventory.
• Use proprietary systems and information to prioritize which equipment needs to be serviced to meet rental schedules.
• Notify management of inventory shortages so that complete kits can always be available.
• Maintain a working inventory of hardware and replacement parts.
• Assist Clients and Staff with technical questions and issues.
• Learn and adapt with new technological trends and equipment
• Other tasks and assignments as required.

Skills/Experience Required:

• Ability to maintain high performance standards and output under strict time constraints
• Ability to operate in a fast-paced environment
• Strong organizational skills and attention to detail
• Proper use of hand tools
• Basic understanding of camera theory
• Basic knowledge of electronics, basic knowledge of mechanical repair procedures, and working knowledge of blueprints, parts lists, and schematics.
• Strong interpersonal and communication skills
• Knowledge of common camera rental practices
• General working knowledge of Panavision’s equipment and inventory
• Clear understanding of set call procedures and etiquette
• Ability to remain flexible toward change
• Health & Safety Requirements:
• Safe handling of solvents and other chemicals.
• Safe handling of sharp and other potentially dangerous equipment.
• Safe manual lifting techniques. Able to lift up to 50lbs. on a consistent basis.
• Knowledge of current electrical safety standards.
• Enforcement and use of Personal Protective Equipment (PPE) if required.

Work Environment and Physical Demands:

This job operates in a warehouse environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and reach with hands and arms. The employee may also be required to lift product or equipment weighing up to 50 lbs.

Position Type/Expected Hours of Work:

Prompt and regular attendance is required, employees are expected to begin work at the start of their scheduled shift and to complete their assigned work shift according to the responsibilities of their position.

This position works standard business hours, but may require long hours and some weekend work.

Travel:

Some out-of-state/country and overnight travel may be expected.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:

$18.50 per hour

It is the policy of Panavision to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable State and Federal law.