Prep Technician

Panavision; New York (NY); Hybrid; USD 20,000 - 29,000; Full time

Job summary

Panavision in New York seeks a Prep Technician to pull and prepare camera gear for client orders scheduled for checkout or pickup at our NY facility. You will follow inventory procedures to ensure fast, accurate prep and quality gear before shipment.

You will liaise with customers and internal teams to deliver top-tier service, uphold standards, and pursue improvements that boost efficiency while meeting deadlines and safety requirements.

Qualifications

• Ability to work in a fast-paced warehouse environment and maintain accuracy.
• Strong customer service orientation and teamwork.
• Willingness to learn Panavision systems and rental processes.

Responsibilities

• Prepare camera equipment and accessories for client orders as scheduled for checkout or pickup.
• Liaise with customers and internal departments to ensure high-quality service.
• Identify process improvements to increase efficiency while meeting client needs.
• Maintain Panavision service standards and safety compliance.

Skills

Team player

Multitasking

Customer service orientation

Communication skills

Attention to detail

Organization

Ability to learn new software

Ability to work under pressure

Tools

Proprietary rental software

Job description

The Panavision group supports filmmakers working on movies, television series, commercials, and beyond. Our family of brands provide filmmaking equipment rentals for lenses, cinema cameras, grip, and lighting, stage facilities for filming, and much more.

Job Scope:

The Prep Technician will pull and prepare camera gear for client orders that are scheduled to be checked out at Panavision NY, or orders designated for pickup/shipment. The individual will follow procedures that ensure an efficient system of pulling and prepping gear that has been quality-checked from the inventory room.

Key Responsibilities:

• Accurately and efficiently preparing camera equipment and accessories that have been ordered for each client.
• Liaises with customers and all internal departments in order to deliver the highest customer service and quality.
• Continuously looks for ways to improve the process to drive efficiencies and better serve the customer needs.
• Maintains a high quality of service standards set by Panavision.

Skills/Experience Required:

• Enthusiastic, self-motivated Team player with the ability to work on own initiative, and a high degree of accountability for self and others;
• Ability to manage multiple priorities;
• Knowledge of Panavision products and services a plus;
• Proactive in gaining and maintaining service and technical knowledge/skill on all PV offered equipment;
• Outstanding customer service orientation; willing to go the extra mile for both internal and external customers. Exhibits initiative on all client or equipment related issues and has great sense of urgency;
• Able to work and maintain effectiveness under pressure, within tight deadlines and changing priorities;
• Good understanding of PC operating systems and ability to learn proprietary rental software;
• Thorough, outstanding follow through and attention to detail. Highly organized and able to prioritize work load;
• Self-starter with strong interpersonal and oral communication skills;
• Builds and maintains effective team relationships. Understanding and appreciation for rental process and their role in it. Works effectively within their own department and with supporting departments to meet customer needs;
• Flexible in approach to work and assignments. Able to adapt to changing situations and priorities seamlessly.

Health & Safety Requirements:

• Safe handling of solvents and other chemicals
• Safe handling of sharp and other potentially dangerous equipment
• Safe manual lifting techniques
• Enforcement and use of Personal Protective Equipment (PPE) if required

Work Environment and Physical Demands:

This job operates in a warehouse environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and reach with hands and arms. The employee may also be required to lift product or equipment weighing up to 50 lbs.

Position Type/Expected Hours of Work:

Prompt and regular attendance is required, employees are expected to begin work at the start of their scheduled shift and to complete their assigned work shift according to the responsibilities of their position.

This position works standard business hours, but may require long hours and some weekend work.

Travel:

Some out-of-state/country and overnight travel may be expected.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:

$18.03 per hour

It is the policy of Panavision to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable State and Federal law.