RSVP Volunteer Specialist

Setrpc; Beaumont (TX); On-site; USD 43,000 - 64,000; Part time

Job summary

South East Texas Regional Planning Commission seeks a Volunteer Specialist for the Retired & Senior Volunteer Program. This part-time role (30 hours/week) performs routine consultative services, develops and expands the program, and provides technical assistance to staff, agencies, organizations, and the public.

Three years of related experience and a four-year degree are required; a Master’s degree is preferred.

Qualifications

• Three years of related experience is required.
• Graduation from an accredited four-year college or university is required.
• Master’s degree in related field preferred.

Responsibilities

• Performs a variety of technical, training, research, planning, policy, program assessment, and administrative activities related to assigned program.
• Assists with management, evaluation and coordination of volunteers and stations.
• Acts as a liaison to staff, agencies, organizations and the public to explain program details.
• Markets programs to community and professional groups and participates in outreach and recruitment.
• Maintains volunteer databases and prepares reports.
• Attends trainings and conferences as needed. May represent the program on committees.

Skills

Communication skills

Teamwork

Data analysis

Public speaking

MS Office

Education

Bachelor's degree required

Master's degree preferred

Tools

Volunteer database software

Microsoft Office Suite

Job description

South East Texas Regional Planning Commission

Notice of Availability

September 2026

Working Title: Volunteer Specialist Part-Time (30 hours/week)
Department: Retired & Senior Volunteer Program
FLSA: Non-Exempt
State Classification: Program Specialist I
Class Number: 1570
Salary: Group: B17 ($42,976 – $64,469)

GENERAL DESCRIPTION:

Performs routine (journey-level) consultative services and technical assistance work. Work involves planning, developing, implementing, enhancing and expanding an agency program and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the general public. May train or provide guidance to others. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED:

• Performs a variety of technical, training, research, planning, policy, program assessment, and administrative activities related to assigned program(s). Assists with management, evaluation and coordination of volunteers and stations. Works with local, state and national groups involved in volunteer services.
• Provides support to and collaborates in the planning, development, implementation, analysis and documentation of an agency program.
• Serves as a liaison to staff, government agencies, community organizations and the general public to assist in explaining program specifics and requirements. Maintains effective working relationships and communication with organizational and program staff, volunteers and community partners.
• Markets program(s) to community and professional groups to encourage and/or improve interest in the program(s). Participates in outreach and networking activities, meetings and presentations. Designs and implements volunteer recruitment strategies to include rural areas.
• Monitors and reviews compliance with requirements, laws, regulations, policies and procedures for assigned program.
• Conducts volunteer and station enrollment, screening, interviewing, skills matching, orientation, onboarding, training and placement in timely manner. Ensures volunteer station Memorandums of Understanding are updated and renewed in accordance with program requirements.
• Participates in the planning and execution of volunteer recruitment, recognition and retention events and in continued volunteer engagement initiatives to encourage long-term service.
• Assists in managing comprehensive volunteer databases, social media pages and websites. Collects and inputs data and develops reports using comprehensive volunteer database and other software applications.
• Designs and maintains volunteer instruction/training manuals, assignment descriptions, forms, newsletters and other records. Prepares reports on volunteer services and programs.
• Assist in conducting surveys to gather output and outcome data and reviews to determine compliance with laws, regulations, policies and procedures.
• Assists in reviewing and evaluating information on service delivery system methods, outputs and activities to identify gaps in resources and recommend improvements.
• Assists with the collection, organization, analysis and/or preparation of materials in response to requests for program information and reports.
• Attend trainings and conferences as needed.
• May represent program on committees and councils and at community meetings.
• May collaborate with program staff in determining trends and assist in resolving technical problems.
• May make recommendations and assist in coordinating activities to produce a more effective program.
• May train, lead or provide guidance to others.
• Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES EXPERIENCE AND EDUCATION:

Three years’ experience in a field related to the agency program. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is required. Master’s degree in related field preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of local, state and federal laws related to the program area; public administration techniques; volunteer recruitment and management techniques; training and marketing techniques; research techniques; evaluating community impact; and program management processes and techniques.
• Ability to work effectively as a team member and independently. Excellent written and verbal communication skills. Ability to work with diverse community members, build relationships and inspire others to service.
• Skill in identifying measures or indicators of program performance and the use of a computer and applicable software. Ability to utilize Microsoft Office Suite, including Word, Excel, PowerPoint Outlook and comprehensive volunteer database software.
• Ability to gather, assemble, correlate and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate and interpret policies and procedures; and to communicate effectively.
• Must be able to attend Saturday events on occasion.

CERTIFICATES AND LICENSES REQUIRED:

Valid Texas Driver’s license and reliable personal transportation.

AN EQUAL OPPORTUNITY EMPLOYER