RSA Archer GRC Specialist - Operations & Compliance (Hybrid)

Trident Consulting

Phoenix (AZ)

Hybrid

USD 100,000 - 140,000

Full time

26 hours ago

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Job summary

Trident Consulting is seeking an experienced Cyber Security Specialist to support the RSA Archer GRC platform in a production environment. You will monitor platform health, manage user access via RBAC, handle incidents, release support, and develop Archer reports and dashboards.

The ideal candidate brings 3+ years of RSA Archer/Archer IRM experience, strong GRC knowledge, and excellent collaboration with Risk, Compliance, Audit, and IT teams. Hybrid role in Phoenix, AZ with growth opportunities.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
3+ years of experience supporting RSA Archer or Archer IRM/GRC platforms.
Experience with production support, incident management, and platform administration.
Strong understanding of Governance, Risk, and Compliance (GRC) processes.
Experience with RBAC, workflows, questionnaires, notifications, and data feeds in Archer.
Knowledge of release management, change management, and ITIL processes.
Excellent troubleshooting and analytical skills.
Strong verbal and written communication skills.

Responsibilities

Provide operational support and administration for the RSA Archer GRC platform.
Monitor production jobs, workflows, integrations, and data feeds to ensure platform availability and performance.
Manage user access, roles, and permissions using Role-Based Access Control (RBAC).
Perform platform configuration updates and enhancements following change management processes.
Handle incidents, service requests, and problem tickets through ITSM processes and tools.
Support production releases, patches, upgrades, and post-deployment validation activities.
Develop, maintain, and troubleshoot Archer reports, dashboards, and metrics.
Perform data quality checks, reconciliation, and validation activities.
Create and maintain operational documentation, SOPs, and support runbooks.
Collaborate with Risk, Compliance, Audit, Security, and IT stakeholders to address business requirements.
Work with Archer vendor support teams for issue resolution and platform improvements.
Ensure adherence to governance, risk, and compliance standards and best practices.
Participate in root cause analysis and continuous improvement initiatives.