RSA Archer

TechDigital Group; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

TechDigital Group seeks a senior RSA Archer specialist to provide daily support for Archer ECORT (Audit Management) and related modules. The role includes configuring modules, workflows, and dashboards, while ensuring governance and data quality.

You will oversee provisioning, security, and permissions, support data imports/exports, and participate in testing, deployments, and audit responses. Experience with vulnerability remediation and certificate lifecycle is a plus.

Qualifications

• 8+ years of IT experience with 5+ years of RSA Archer expertise.

Responsibilities

• Provide day-to-day application support for Archer ECORT (Audit Management), including issue triage, troubleshooting, and resolution.
• Configure and maintain Archer modules, forms, workflows, dashboards, notifications, and user access.
• Partner with Enterprise Risk Management/GRC Build teams to implement system value adds.
• Oversee user provisioning, role-based security, and permissions in alignment with governance policies.
• Support data imports/exports, integrations, and periodic system updates or releases.
• Monitor platform performance and address system, data quality, and usability issues.
• Develop and maintain documentation, job aids, and technical runbooks.
• Train teammates on Archer functionality and support adoption of best practices.
• Assist with testing (UAT/regression), change management, and deployment activities.
• Support audit and compliance requests related to system controls, evidence, and reporting.
• Perform server support activities for Archer environments (development, test, production), including health checks, patch coordination, capacity monitoring, and incident response support.
• Lead or coordinate vulnerability remediation activities by reviewing scan results, prioritizing findings, applying fixes/patches, validating remediation, and documenting closure evidence for audit/compliance.
• Manage certificate lifecycle and rotation for Archer-related services and integrations, including tracking expiration dates, renewing/installing certificates, validating connectivity, and preventing service disruption through proactive planning.

Skills

RSA Archer

Application support

Troubleshooting

Governance policies

Data quality

Documentation

Training teammates

UAT/regression

Change management

Deployment activities

Server support

Vulnerability remediation

Certificate lifecycle

Tools

RSA Archer

Job description

• 8+ years of IT experience with 5+ years of RSA Archer expertise.
• Provide day-to-day application support for Archer ECORT (aka Audit Management), including issue triage, troubleshooting, and resolution.
• Configure and maintain Archer modules, forms, workflows, dashboards, notifications, and user access.
• Partner with Enterprise Risk Management/GRC Build teams to implement system value adds.
• Oversee user provisioning, role-based security, and permissions in alignment with governance policies.
• Support data imports/exports, integrations, and periodic system updates or releases.
• Monitor platform performance and proactively address system, data quality, and usability issues.
• Develop and maintain documentation, job aids, and technical runbooks.
• Train teammates on Archer functionality and support adoption of best practices.
• Assist with testing (UAT/regression), change management, and deployment activities.
• Support audit and compliance requests related to system controls, evidence, and reporting.
• Perform server support activities for Archer environments (development, test, production), including health checks, patch coordination, capacity monitoring, and incident response support.
• Lead or coordinate vulnerability remediation activities by reviewing scan results, prioritizing findings, applying fixes/patches, validating remediation, and documenting closure evidence for audit/compliance.
• Manage certificate lifecycle and rotation for Archer-related services and integrations, including tracking expiration dates, renewing/installing certificates, validating connectivity, and preventing service disruption through proactive planning.