RPSA COORDINATOR

Socket.dev; Calumet Township (IL); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Short & Long-Term Disability

Flexible Spending Account

Employee Life Insurance

403b Retirement Plan

RTA Commuter Benefit

Job summary

Socket.dev is seeking a Program Administrator to support the Sr. Director of Programs in strategic planning, grant compliance, and coordinating with partners. The role emphasizes documentation, training delivery, and staff oversight across multiple programs.

The ideal candidate will have a social service background, strong communication skills, and the ability to manage complex schedules while advancing community initiatives.

Qualifications

• Requires a bachelor’s degree in social service or related field.
• Excellent verbal and written communication skills.
• Experience or training in crisis intervention.
• Committed to positive community change.
• Sensitivity to cultural diversity.

Responsibilities

• Assist the Sr. Director of Programs in creating a strategic plan to meet grant deadlines.
• Oversee day-to-day operations of the program.
• Coordinate with internal and external partners to revise and update action plans.
• Prepare compliance documentation and reports with Sr. Director of Programs.
• Disseminate critical communication and coordinate efforts among providers as convener.
• Develop/coordinate training curriculum for orientation to referral services.
• Oversee and deliver training sessions for staff and presentations.
• Monitor timelines for grant activities and conduct baseline/periodic assessments.
• Recruit internal and external candidates for grant advisory boards and task forces.
• Arrange meetings with partners to coordinate grant activities.
• Document staff referrals and program enrollment in ETO/case files within 48 hours.
• Attend mandatory trainings and meetings.
• Ensure staff reporting is accurately documented in ETO weekly.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Crisis intervention

Multitasking

Analytical skills

Organizational skills

Integrity

Problem-solving

Education

Bachelor’s degree in social services or related field

Tools

Microsoft Office

Online database entry

Job description

Description

• Assist the senior director of Programs in creating a strategic plan to meet the grant deadlines
• Oversee the day-to-day operations of the program.
• Work with internal and external partners to revise and update action plans.
• Coordinate with Sr. Director of Programs to prepare all necessary compliance documentation and reports.
• Work in disseminating critical communication and coordinating efforts among providers as convener.
• Work with the senior director of Programs to develop/coordinate a training curriculum to orient new students and staff to referral services.
• Oversee the implementation of all training sessions for staff and ensure the delivery of training sessions and presentations.
• Monitor and follow timelines for activities as established by the grant.
• Conduct comprehensive baseline and periodic assessments of the plan/program.
• Work with the senior director of Programs to recruit internal and external candidates to participate in grant-required advisory boards and task forces.
• Arrange meetings with internal/external partners to coordinate grant activities.
• Ensure staff referrals, program/service enrollment for participants, and changes in participant status are documented in ETO/case files within 48 hours of occurrence.
• Attend all mandatory program trainings and meetings.
• Oversee and ensure staff reporting is accurately documented in ETO weekly.
• Other duties as assigned.
• Report to the Program Sr. Director of Programs

Requirements

QUALIFICATIONS FOR THE JOB

Education:

• A bachelor’s degree in social service or a related field is required.

Experience:

• Excellent verbal and written communication skills
• Experience and/or training in crisis intervention
• No pending criminal cases and no prior convictions for sexual assault, child abuse or domestic violence
• Committed to working toward positive community change.

Other:

• Sensitivity to cultural diversity is required.
• Ability to communicate and cooperate with diverse families, professionals, and community groups.
• Comprehensive knowledge of neighborhood revitalization efforts.
• A clear understanding of the community(s) being served.
• Demonstrated track record of strong community engagement skills.
• Ability to perform and complete multiple tasks at the same time.
• Excellent analytical and organizational skills.
• Excellent business acumen and abilities.
• Unquestioned personal and professional integrity and dedicated work ethic.
• Innovative and analytical problem-solving abilities.

KEY COMPETENCIES

• Proficient in Microsoft Office tools and inputting services into an online database.

CONDITIONS OF EMPLOYMENT

• Ability to work varying hours Monday - Friday, Schedule may include some evenings and weekends.
• Must have a valid driver’s license and automobile insurance required for work-related travel.

PHYSICAL REQUIREMENTS

• Must be able to remain stationary 50% of the time.
• Must be able to frequently move inside the office to access file cabinets, office machinery, etc.
• Occasionally ascends/descends stairs.
• At times, lifting up to 25 lbs may be required for various classrooms and event needs.
• Frequently moves in outdoor weather conditions.

Full-Time Employee Benefits Package:

• Health Insurance
• HMO and PPO options
• Dental Insurance
• Vision Insurance
• Short & Long-Term Disability
• Flexible Spending Account
• Employee Life Insurance
• 403b Retirement Plan
• RTA Commuter Benefit

Time Off Eligible after 90 days

• 10 days accrued vacation
• 10 days accrued sick
• 2 Personal days