Routing Coordinator

Callaway; Mission (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Callaway is seeking a Routing Coordinator in Mission, Kansas to ensure the accuracy of customer orders and manage logistics. The successful candidate will build partnerships with key contacts, review and prioritize orders, release orders for warehouse processing, and monitor shipments. Applicants should have strong analytical, communication, and relationship management skills. This full-time position requires a commitment to fostering a positive experience for customers, making it an excellent opportunity for those passionate about logistics and customer service.

Qualifications

• Experience in order management or logistics is preferred.
• Ability to analyze and prioritize customer orders efficiently.
• Strong skills in communication and relationship management.

Responsibilities

• Ensure accuracy of customer orders and build partnerships with key contacts.
• Review, analyze, and prioritize orders for assigned customer accounts.
• Release orders timely to the warehouse and monitor through completion.
• Identify issues with orders and escalate appropriately.
• Schedule shipments and interact with delivery drivers.

Skills

Customer order accuracy

Order analysis

Relationship building

Logistics coordination

Communication

Job description

Routing Coordinator page is loaded## Routing Coordinatorlocations: CG - DC- NADC - Opstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR2023-15762**ABOUT THE BRAND:**Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit**ROLES AND RESPONSIBILITIES*** Responsible for ensuring a positive customer experience by ensuring accuracy of customer orders & build partnerships with key contacts.* Responsible for reviewing, analyzing, and prioritizing orders for assigned customer accounts.* Release orders to warehouse floor in a timely manner & monitor through completion to ensure all deadlines are met.* Responsible for identifying issues with orders and escalate through appropriate channels for resolution.* Acts as liaison between Sales, Order Management, Distribution Center, Vendor Compliance, & customer.* Responsible for submitting routing requests via customer’s portal and adhering to their specific requirements and ship windows. Must be knowledgeable in understanding and correctly executing Key Account routing instructions.* Responsible for creating BOLs for each shipment, ensuring accuracy of required data/signatures, & upload a copy of the BOL to company shared drive.* Responsible for scheduling LTL/TL shipments with assigned carriers & interact with the drivers upon arrival.* Conduct audits on all shipments for assigned accounts to ensure accuracy of carton & pallet counts.* Responsible for initiating post good issue (PGI) for all orders as it relates to company & customer polices.* Interacts with on-site ‘Will Call’ customers.* Must be able to understand and coordinate future shipments (i.e. pack & hold).* Communicates daily with Supervisors on open issues.* Must be able to work overtime on short notice.* Expedite critical shipments as required.* Provide support to the sales & order management teams and coordinate daily rush priorities.* May occasionally cover duties of others within the department in special circumstances (holidays, vacation schedules, PTO, special projects).**DE&I and EEOC:*****Inclusion & Diversity:***As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.*If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.*Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit .At Callaway we don’t settle or rest on our laurels and we never, ever leave well enough alone. We tinker, tweak and test while making constant strides to break through. Everything we do is about making the turn and improving the game. As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.