Route Support Supervisor, Round Rock, TX

capstonecareersite; Round Rock (TX); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Training Provided

Strong Benefits Package

Paid Time Off

Bonus Potential

Opportunities for advancement

Job summary

Leadpoint Business Services currently seeks a dynamic Route Support Supervisor for our Round Rock, TX location. This leadership role implements workforce management programs, oversees a team, and serves as a liaison among drivers, the client, and Leadpoint support staff.

You will perform HR administrative tasks, manage data tracking, and ensure safety program compliance. The ideal candidate will demonstrate leadership, strong communication, and keen problem-solving skills, with experience in

Qualifications

• Clean MVR and valid driver’s license.
• Proficient with Microsoft Office and computer tools.
• Strong communication and leadership capabilities.
• Experience supervising route operations and teams.

Responsibilities

• Supervise On-Route Support Personnel and operations.
• Handle customer service and communications with drivers.
• Hire and train staff; administer payroll tasks.
• Track data and report KPIs for location performance.
• Oversee safety program and ensure compliance.

Skills

Leadership

Communication

Problem solving

Time management

Data tracking

Tools

Microsoft Office

Job description

Leadpoint Business Services is currently seeking a dynamic leader for a Route Support Supervisor position at our Round Rock, TX location. This Supervisory position implements workforce management programs and has overall accountability for the performance of Leadpoint’s team at the assigned location. Your responsibilities include program implementation, personnel management, and operations. In this leadership role, you’ll work as a liaison between the workforce, client and Leadpoint’s support personnel.

You’ll also perform additional functions like customer service and communication across the workforce; hiring and recruiting of employees; HR administrative tasks; troubleshooting and resolution of performance issues; data tracking and reporting of individual KPIs; and safety program management.

The ideal candidate would be a great fit for this job by showcasing competency in leadership, communication, detail orientation, and problem solving. This supervisory position includes supervision of a team of direct reports. Your experience in route management is required.

Hourly Rate: $27-$30/hr DOE

Benefits of the Route Support Supervisor

• Training Provided
• Strong Benefits Package
• Paid Time Off
• Bonus Potential based on performance
• Opportunities for advancement

Responsibilities of the Route Support Supervisor

• Supervision of On-Route Support Personnel
• Customer Service and Communications
• Hiring and Training
• Administrative and Payroll management
• Manages Data tracking and reporting
• Safety Program Oversight

Requirements of the Route Support Supervisor

• Clean MVR record & valid Drivers License
• Computer Proficiency – Microsoft Office
• Interpersonal Skills: Proficient communicator capable of effectively engaging with driver
• helpers, support staff, department managers, and senior management to ensure seamless
• coordination and alignment of operations

Highly Preferred: Route Supervisor experience in the Waste industry

Leadership Skills:

• Inspiring leader adept at motivating and empowering team members to
• maintain operational efficiency and meet performance targets in the dynamic environment of
• residential recycling routes.

Problem-Solving Skills

• Quick-thinking problem solver with the ability to identify and
• address issues such as route disruptions and defects to minimize impact on service delivery
• and customer satisfaction.

Time Management:

• Efficient time manager skilled in prioritizing tasks and allocating
• resources effectively to meet tight deadlines inherent in the daily operations of residential
• recycling routes.

Technical Capacity:

• Possesses hands-on experience and technical expertise relevant to the
• waste and recycling industry, including familiarity with labor efficiency, enabling effective
• troubleshooting and optimization of operations and related processes.

Learning Orientation:

• Demonstrates commitment to continuous learning and skill
• development, evidenced by the ability to adapt to new technologies, processes, and
• organizational practices. Focused on fostering a culture of collaboration, learning, adoption,
• and accountability for skills transfer within the team.

Equal Opportunity Employer

This job description is intended to describe the general nature, complexity, and the level of work performed by employees assigned to this position, and it must not be interpreted as an exhaustive list of responsibilities, rights and / or skills required. Do not prescribe or restrict the work that can be assigned.

This is a safety sensitive position for which impairment while working presents substantial risk of injury so the company will be testing for THC.