ROUTE SUPPORT SUPERVISOR

Compass Group, North America

Garner (NC)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Commuter Benefits

FSAs

Job summary

Canteen, a Compass Group USA company, is seeking a Route Support Supervisor to coordinate daily vending and market operations, train drivers, and support route planning to meet branch targets.

You will partner with Route Managers to ensure coverage, monitor KPIs, and support branch initiatives, with opportunities for growth, a strong benefits package, and a focus on safety and customer service across sites.

Qualifications

Train and onboard new Market and Vending drivers.
Coordinate route coverage with Route Managers.
Monitor and address performance gaps via KPIs.
Support branch initiatives and project execution.

Responsibilities

Train and onboard new Market and Vending drivers.
Coordinate and communicate daily route coverage.
Partner with Route Managers to plan coverage for PTO and vacancies.
Track operational KPIs and support growth targets.

Skills

Training & Development

Route Planning

KPI Monitoring

Driver Coaching

Job description

Canteen

Salary:

Other Forms of Compensation:

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

The Route Support Supervisor supports daily Vending and Market operations by coordinating route coverage, training and developing drivers, supporting route planning, and ensuring branch initiatives and performance targets are successfully executed.

Key Responsibilities

Training & Driver Development

Train and onboard new Market and Vending drivers.
Conduct route rides and ensure drivers are prepared to independently manage their routes.
Partner with Route Managers to retrain and coach drivers with performance opportunities.
Reinforce expectations for service, merchandising, inventory, scanning, safety, and customer service.

Route Coverage & Planning

Coordinate and communicate daily route coverage for utility drivers.
Partner with Route Managers to proactively plan coverage for upcoming PTO, vacancies, and other staffing needs.
Ensure coverage plans are in place to minimize missed routes and service disruptions.
Participate a route planning and coverage meetings.

KPI & Performance Management

Track key operational KPIs and partner with Route Managers to address performance gaps.
Support Monthly Cash-In on Growth targets and other branch goals.
Monitor routes erformance orches tance ops prevent

Branch Initiatives & Projects

Coordinate the branch … - fre—????

Measures of Success

Routes fully staffed ......

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.