ROUTE MANAGER

Compass Group, North America

Garner (NC)

On-site

USD 64,000 - 67,000

Full time

9 days ago

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Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Canteen, part of Compass Group USA, seeks a Route Manager to own a delivery route and ensure safe, accurate, and timely product delivery. You will build strong customer relationships while maintaining schedules and records. Schedule: Monday–Friday, 5:00 AM to 3:00 PM.

Ideal candidates will have a valid driver's license, delivery or customer service experience, and the ability to lift up to 50 pounds. Join us to grow and excel in a dynamic foodservice environment.

Qualifications

Valid driver's license with clean driving record.
Delivery or customer service experience preferred.
Ability to lift up to 50 pounds.
Strong communication and organizational skills.
Ability to work independently and manage time.
Familiarity with local routes and navigation tech a plus.

Responsibilities

Safely operate a company vehicle and complete daily delivery routes.
Load, transport, and unload products per procedures.
Deliver on schedule with high customer service.
Verify quantities, collect signatures, and document deliveries.
Perform pre-trip and post-trip vehicle inspections.
Follow DOT regulations and safety standards.
Manage route schedules and communicate delays or concerns.
Maintain delivery records and complete paperwork.
Build positive relationships with customers to support satisfaction.

Skills

Driver's license

Delivery experience

Customer service

Communication skills

Organization

Problem-solving

Time management

Navigation knowledge

Job description

Canteen

Position Title: ROUTE MANAGER

Pay Grade: 12

Salary: $60,000 - $70,000

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

As a Route Manager , you’ll take ownership of an assigned route, safely delivering products while creating a great experience for every customer you serve. This role is ideal for someone who is dependable, organized, safety focused, and enjoys building strong customer relationships while keeping deliveries accurate and on schedule.

Schedule: Monday - Friday 5:00 AM to 3:00 PM

Key Responsibilities

Safely operate a company vehicle and complete daily assigned delivery routes.
Load, transport, and unload products in accordance with company procedures.
Deliver products accurately and on schedule while maintaining a high level of customer service.
Verify delivery quantities, collect required documentation, and obtain customer signatures as needed.
Conduct pre-trip and post-trip vehicle inspections and report maintenance or safety concerns.
Follow all DOT regulations, traffic laws, and company safety standards.
Manage route schedules efficiently and communicate any delays or customer concerns.
Maintain accurate delivery records and complete required paperwork or electronic logs.
Build and maintain positive relationships with customers to support customer satisfaction and retention.

Qualifications

Valid driver's license and clean driving record.
Previous delivery, route driving, transportation, or customer service experience preferred.
Ability to lift, carry, and move products weighing up to 50 pounds or more as required.
Strong communication, organizational, and problem-solving skills.
Ability to work independently and manage time effectively.
Knowledge of local routes and navigation technology is a plus.

Physical Requirements

Ability to sit, stand, walk, lift, bend, and climb in and out of a delivery vehicle throughout the day.
Ability to safely handle and transport products in varying weather conditions.

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.