Route Settlement Specialist

Dairy Farmers of America, Inc.; Frederick, Northern (MD, KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Career development opportunities

Job summary

Dairy Farmers of America, Inc. in Frederick, MD, is seeking a detail‑oriented administrative clerk to prepare, post, and reconcile delivery tickets, load sheets, and invoices.

The role involves verifying information from handheld devices, correcting discrepancies, and supporting routine route settlements. You will collaborate with Distribution and Cooler teams, investigate variances, monitor paperwork completion, and assist with reports.

Qualifications

• High school diploma or equivalent required.
• Experience with computers and data entry.
• 1–3 years in route settlement, accounting, or inventory management preferred.

Responsibilities

• Prepare, post, and reconcile delivery tickets, load sheets, and invoices.
• Investigate over/shorts on load sheets and tickets; audit driver paperwork.
• Verify tickets against control sheets and correct issues from handheld devices.
• Assist with route settlements, reports, and cross‑team coordination.

Skills

Microsoft Office

Attention to detail

Clear communication

Team interaction

Data entry accuracy

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Under general supervision, prepare and reconcile delivery tickets, load sheets, and invoice sheets. Investigate over/shorts on load sheets and delivery tickets. Mark off tickets and load sheets against control sheet. Check information uploaded from technology devices and correct problems. Assist with PC system input and reports.

JOB DUTIES AND RESPONSIBILITIES

• Prepare, post, and reconcile delivery tickets, load sheets, and invoices
• Investigate over/shorts on load sheets and delivery tickets. Audit/review driver paperwork for return to stock and product dumps and over/shorts
• Investigate variances on all routes that impact product shrink including all return-to-cooler variances from daily route settlements
• Verify tickets and load sheets against control sheet
• Check information uploaded from handheld and other technology devices and correct problems
• Monitor completeness of route settlement packages. Assist the distribution department with driver training around route settlement and end-of-day procedures
• Confirm good returns are properly received by cooler with manager
• Complete route settlement variance analysis (daily, weekly and monthly)
• Coordinate between Distribution, Cooler and Route Settlement departments on missing paperwork documents, product returns, and product dumps
• Problem solve and look for errors before completing customer invoicing
• Analyze route discrepancies and communicate with Distribution Supervisors as necessary
• Support and cross train to relieve other employees at facility who are on vacation, sick, etc.

The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements

Education and Experience

• High school diploma or equivalent
• Office or related experience, including experience using computers
• 1 to 3 years’ experience in route settlement, accounting, or inventory management preferred
• Certification and/or License – may be required during course of employment

Knowledge, Skills, and Abilities

• Proficiency and skill with Microsoft Office Suite and company computer systems
• Able to work with accuracy and detail oriented
• Able to communicate clearly and effectively, both verbally and in writing
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to follow directions
• DFA Benchmark Job Profile template.docx
• Able to organize own work activities
• Able to work in a fast-paced environment
• Able to complete basic arithmetic, such as addition, subtraction, multiplication and division,
• Must be able to read, write and speak English

An Equal Opportunity Employer

Pay Range

22.00-26.00

An Equal Opportunity Employer including Disabled/Veterans

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us: [e-mail] or 877-215-8701.