Route Service Specialist

RSI; Mesquite (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

401k with match

Paid time off

Holiday pay

Year-round work

Company cell phone

Company vehicle

Tools purchase plan

Referral bonuses

Town Shares

Job summary

Sani-Servant, a division of RSI, is seeking a Route Service Specialist to service and grow our hospitality customer base in the Mesquite, TX area. You will perform monthly stops, stock vehicles, create service orders, and maintain customer accounts with professionalism.

The role emphasizes independent work, strong communication, and ongoing training to take on leadership responsibilities. We offer competitive pay, full benefits, 401k matching, PTO, and a supportive team.

Qualifications

• Strong mechanical aptitude with experience in service, repair, or maintenance is a plus.
• Excellent communication and interpersonal skills.
• Ability to manage time effectively and work independently.

Responsibilities

• Run monthly scheduled stops and ensure vehicle is stocked with needed equipment.
• Create invoices and service orders for customer records.
• Maintain existing accounts with excellent customer service.
• Educate customers on proper use of products and procedures.
• Seek and cultivate new business for growth.
• Learn product knowledge and understand equipment operation.

Skills

Mechanical aptitude

Communication skills

Time management

Driver's License

Customer service

Job description

Route Service Specialist

Sani-Servant - a division of RSI

Sani-Servant is a locally owned and operated company providing service and sales to the hospitality industry. We are part of the Refrigerated Specialist (RSI) family of brands, which also includes Cooking Equipment Specialist (CES), REALCo, and Texas Tap.

We partner with our existing customers and cultivate new business to create lasting relationships through superior service and quality products.

We are looking for a career-minded individual who can work unsupervised and has excellent communication and time management skills. Applicants must possess a moderate level of mechanical aptitude and be willing to continue learning and growing in the industry through continued training and hands-on experience. The successful applicant will be able and willing to take on increasing responsibilities and evolve into a leadership role while learning all aspects of the business. Learn more about us at www.sani-servant.com

What Sani Servant can offer you:

• Competitive industry pay based on experience with the opportunity to advance.
• All the traditional benefits for full-time employees.
• 401k with employer match
• Paid time off and holiday pay
• Year-round work - We provide our teams with consistent work
• Company cell phone with easy-to-use dispatch/invoicing software
• Well-stocked company vehicle with a gas card.
• Affordable payroll deduction for purchasing tools.
• Referral bonuses - invite your friends and family to join our team! You can earn up to $500 per technician if we hire them.
• Town Shares Program Take ownership of your career and share in our company’s success!

Responsibilities Include:

• Run monthly scheduled stops.
• Ensure vehicle stocked with all necessary equipment and clean and organized.
• Manage customer inventory.
• Create invoices and service orders for customer records.
• Effectively communicate with management and work independently in a fluid environment without close supervision.
• Maintain existing accounts by providing excellent customer service.
• Communicate clearly and interact with existing customers on a professional level.
• Train and educate customers on procedures and equipment care.
• Educate customers on proper use of all products.
• Seek and cultivate new business for the growth of the company.
• Develop and grow product knowledge.
• Understand all products and their application.
• Learn the proper operation of all the equipment.
• Learn and understand the parts needed for service/repair.
• Perform preventative maintenance on all equipment.
• Respond to emergency break/fix scenarios.
• Work on-call duty rotation.
• Other tasks as assigned.

Basic Qualifications:

• Strong mechanical aptitude request, previous service, repair, or maintenance experience a plus!
• Strong communication and interpersonal skills
• Must be at least 18 years of age
• Completion of a satisfactory background check and drug screening
• Valid Driver’s License with acceptable driving record

Physical Requirements:

• Exert up to 150 pounds of force (pulling, pushing, lifting, carrying, etc.) regularly and up to 50-75 pounds of force frequently without assistance.
• Ability to stoop, kneel, crouch, crawl, reach, stand, walk, twist, and grasp to perform essential job functions.
• Tolerate environmental conditions consisting of extreme heat, cold, noise, vibration, fumes, dust, and poor ventilation.

RSI is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.