Route Service Representative

Nixon Medical; New Castle (DE); On-site; USD 52,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Quarterly Bonus Program

Job summary

Nixon Medical in Delaware is seeking a Route Service Representative to manage your own service route with independence and a strong focus on outstanding customer support for healthcare clients.

You will deliver and pick up medical linens, manage inventory, and grow your route by recommending additional products and services.

This role offers a guaranteed $1,000 per week plus commissions, a Monday–Friday schedule, and meaningful opportunities for career growth within a family-owned company.

Qualifications

• Customer-focused, friendly, and professional.
• Self-motivated and independent – you own your route and service quality.
• Strong communication skills – build lasting relationships.
• Ability to lift, push, and pull up to 75 lbs.
• Valid driver’s license with a clean driving record.
• DOT physical required.
• 3+ years of customer service experience preferred.

Responsibilities

• Provide Outstanding Customer Service – be the trusted point of contact for healthcare clients.
• Manage Inventory – ensure customers receive the right products on time.
• Deliver & Pick Up medical linens and garments on an assigned route.
• Grow Your Route – recommend additional products and services to expand revenue and earnings.
• Load & Unload company trucks to ensure accurate and timely deliveries.

Skills

Customer service

Communication

Route management

Sales/upsell

Physical stamina

Tools

None

Job description

Description

Route Service Representative

Schedule: Monday – Friday, early morning start, no nights or weekends

Earnings: Guaranteed $1,000/week, with the opportunity to earn $85,000 or more per year through commissions

Join Nixon Medical and Build Your Future!

At Nixon Medical, we deliver more than just medical linens—we deliver outstanding service to healthcare professionals. As a Route Service Representative (RSR), you are the face of our company, providing exceptional customer service while managing your own route with independence and flexibility. If you thrive in a customer-focused, active work environment and are looking for a high-paying career with growth potential, this is the role for you!

What You’ll Do:

Provide Outstanding Customer Service – Be the trusted point of contact for our healthcare clients.

Manage Inventory – Ensure customers receive the right products on time.

Deliver & Pick Up medical linens and garments on an assigned route.

Grow Your Route – Recommend additional products and services to expand revenue and earnings.

Load & Unload company trucks to ensure accurate and timely deliveries.

Requirements

What We’re Looking For

Customer-focused, friendly, and professional

Self-motivated and independent – You take ownership of your route and service quality.

Strong communication skills – Build lasting relationships with customers.

Ability to lift, push, and pull up to 75 lbs.

Valid driver’s license with a clean driving record.

DOT physical required.

3+ years of customer service experience preferred.

Why Choose Nixon Medical?

High Earnings Potential: Start at $1,000/week guaranteed and grow your earnings to $85,000 or more per year with commissions.

Monday – Friday Workweek: No nights, weekends, or holidays, allowing for a great work-life balance.

Career Growth: 80% of our Service Managers are promoted from within!

Comprehensive Benefits Package:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Quarterly Customer Service Bonus Program
• Company-Paid Life Insurance
• Employee Assistance Program

Training & Development: Learn and grow with our Nixon Medical Service Academy. Stable & Family-Oriented Culture: Be part of a growing, family-owned company that values its associates.

At Nixon Medical, we believe in growing and creating opportunities that enrich each other’s lives. We are committed to fostering a diverse, equitable, and inclusive workforce while delivering best-in-class solutions for our customers.

About Nixon Medical

For more than 55 years, Nixon Medical has been a trusted leader in providing premium medical apparel and linens to outpatient healthcare centers. Our commitment to exceptional service has earned us partnerships with some of the largest regional health systems in the United States, and we proudly serve over 10,000 locations every week. As a mission-driven organization, we’ve built an award-winning workplace culture rooted in respect, integrity, and growth. Our mission — to grow and create opportunities that enrich each other’s lives — comes to life through a culture focused on helping our associates become the best versions of themselves while empowering our customers to deliver outstanding patient care.

Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement.

We believe to grow and create opportunities that enrich each other’s lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers.

Nixon Medical is an EEO/Affirmative Action Employer.