Route Service Pro: Laundry Delivery & Upsell

Phelps; Sioux Falls, Northern (SD, KY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

Phelps in Sioux Falls, SD is seeking a Route Service Representative to perform laundry deliveries and pickups, manage delivery paperwork, and operate the delivery vehicle safely and efficiently.

The role includes upselling and cross-selling to existing customers, negotiating service renewals, handling multiple tasks on a route, and maintaining strong customer relations while complying with DOT and safety rules.

Qualifications

• Must be able to read, write and count.
• Able to manage multiple tasks and priorities.
• Strong client relations and customer service skills.

Responsibilities

• Verifies systems and completes pre/post trip inspections and paperwork.
• Drive a van/truck on an established route and service existing customers.
• Deliver and pick up uniforms and other rental items; obtain signatures.
• Upsell and cross-sell products/services; renew service agreements where possible.
• Unload/load vehicle for the next day; report issues to supervisor.

Skills

Customer service

Teamwork

Communication

Multitasking

Reading & writing

Job description

Phelps in Sioux Falls, SD is seeking a Route Service Representative to perform laundry deliveries and pickups, manage delivery paperwork, and operate the delivery vehicle safely and efficiently.

The role includes upselling and cross-selling to existing customers, negotiating service renewals, handling multiple tasks on a route, and maintaining strong customer relations while complying with DOT and safety rules.