Route Service Pro: Delivery & Upsell

Phelps-Uniform-Specialists; Sioux Falls (SD); On-site; USD 45,000 - 55,000; Full time

Job summary

Phelps-Uniform-Specialists in Sioux Falls, SD is seeking a Route Service Representative to perform delivery and pickup of uniforms and related items along an established route. The role focuses on safe driving, accurate paperwork, and upselling services to existing customers.

The position emphasizes customer service, teamwork, and the ability to manage multiple tasks in a fast-paced, outdoor/indoor environment. A clean MVR and DOT compliance are required.

Qualifications

• Clean MVR with 3 years driving experience
• Must be 21+ per DOT regulations
• Able to pass pre-employment drug/alcohol, fit-for-duty, and DOT physical
• Able to read, write and count accurately
• Proficient with an electronic handheld device
• Strong teamwork and customer service skills
• Ability to upsell and manage multiple tasks in a fast-paced environment

Responsibilities

• Verify systems and perform pre/post-trip inspections of the delivery vehicle and paperwork.
• Drive a van/truck along an established route, service and upsell to existing customers.
• Deliver and pick up uniforms and rental items in indoor/outdoor settings.
• Ensure all items on the delivery receipt are included and obtain a signature.
• Grow the customer base through upselling, cross-selling and renewals while maintaining safety.
• Unload/load the vehicle for the next day.
• Report customer feedback or vehicle problems to the supervisor.

Skills

Clean MVR

DOT compliance

Drug screen

Reading/writing

Multitasking

Teamwork

Customer service

Organizational skills

Driving

Job description

Phelps-Uniform-Specialists in Sioux Falls, SD is seeking a Route Service Representative to perform delivery and pickup of uniforms and related items along an established route. The role focuses on safe driving, accurate paperwork, and upselling services to existing customers.

The position emphasizes customer service, teamwork, and the ability to manage multiple tasks in a fast-paced, outdoor/indoor environment. A clean MVR and DOT compliance are required.