Route Service Pro — 4-Day Week, Weekly Pay

Novo Health Services, LLC; Rockmart (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

4-Day Workweek

No Weekends

Weekly Pay

Sign-On Bonus

Company-provided uniforms

Career advancement opportunities

Job summary

Simple is seeking a Route Service Representative to serve as the primary contact for healthcare accounts, delivering linen products and maintaining strong customer relationships. You will drive route efficiency, manage inventory and safety procedures, and collaborate with success, operations, and plant teams to meet service commitments.

This role requires a valid driver's license, 2+ years in customer service or route work, and DOT compliance.

Qualifications

• High School Diploma or GED.
• Minimum of 2 years of customer service, route sales, account management, delivery, or related experience.
• Valid driver's license with acceptable driving record.
• Ability to meet DOT requirements and obtain/maintain a DOT Medical Card.
• Strong communication, interpersonal, and problem-solving skills.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent organizational and time-management skills.
• Ability to work independently while managing multiple priorities.
• Commitment to delivering exceptional customer service.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts.
• Develop and maintain strong relationships with key decision-makers and end users.
• Deliver clean linen and related products while ensuring customer satisfaction and service excellence.
• Collect and transport soiled linen according to established safety, infection prevention, and handling procedures.
• Monitor inventory levels and communicate customer needs proactively.
• Identify opportunities to increase revenue through additional products and service offerings.
• Support customer retention initiatives through excellent service and issue resolution.
• Partner with Customer Success, Operations, and Plant teams to ensure service commitments are met.
• Maintain route schedules and optimize daily stops to maximize productivity and service efficiency.
• Generate referrals and communicate potential business opportunities to Sales leadership.
• Negotiate customer renewals and support long-term account growth strategies.
• Load and unload route vehicles safely and accurately.
• Complete vehicle inspections, route documentation, and required reporting.
• Maintain a professional appearance and represent the Simple brand positively at all times.
• Follow all DOT requirements, safety procedures, and company policies.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Problem solving

Organizational skills

Independent work

Time management

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Office

CRM systems

Route management software

Job description

Simple is seeking a Route Service Representative to serve as the primary contact for healthcare accounts, delivering linen products and maintaining strong customer relationships. You will drive route efficiency, manage inventory and safety procedures, and collaborate with success, operations, and plant teams to meet service commitments.

This role requires a valid driver's license, 2+ years in customer service or route work, and DOT compliance.