Route Security Specialist

ELITE GAMING LLC; Des Plaines (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A gaming services provider in Des Plaines, Illinois is seeking a Route Security Specialist who ensures the secure handling and collection of cash from gaming terminals. The role requires traveling to various locations while adhering to strict security protocols. Candidates must possess a high school diploma and a valid driver’s license, with prior experience in cash handling preferred. This position offers full-time, on-site employment with benefits including 401(k) matching and health insurance.

Qualifications

• Must be 21 years or older.
• Possess a valid driver's license.
• Willing to undergo a background check for terminal handler's license.
• Terminal handlers license or willingness to apply for one (background check required).

Responsibilities

• Travel to service locations for video gaming terminals.
• Ensure secure handling of cash and assets.
• Report incidents and irregularities immediately.
• Ensure all slot machines are securely locked after collection.
• Follow standard cash handling procedures in a secured count room.
• Adhere to gaming commission regulations and sign required documentation.
• Report suspicious activities or discrepancies to a supervisor.
• Coordinate with team members to ensure smooth cash handling operations.

Skills

Attention to detail

Customer service skills

Situational awareness

Education

High School diploma or GED equivalent

Tools

Cash counting machines

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Job Title

Route Security Specialist

Location

Illinois

Employment Type

Full-time, On-site

Overview

As a route security specialist you will travel to location serviced by Elite Gaming LLC and service video gaming terminals as well as redemption terminals.

Requirements

• 21 years or older
• High School diploma or GED equivalent
• Valid drivers license
• Terminal handlers license or willingness to submit an application for one(please note there is an extensive background check to receive a license) which we will assist in.

Preferred Qualifications

• PERC card
• FCC card
• Former Military/LEO
• Aspiring LEO's

Pay range varies based on experience and qualifications

Employee Responsibilities for Cash Handling and Slot Machine Collections

Preparation and Security

Verify identification and sign in at designated collection areas before starting the collection process.

Retrieve required tools, keys, and access cards securely.

Conduct pre-shift checks to ensure all equipment and cash handling tools are accounted for and in proper working order.

Follow security protocols, including operating in pairs or teams during cash handling to minimize risk and ensure accountability.

Slot Machine Collections

Collect cash and tickets from slot machines in accordance with the organization's schedule and procedures.

Use the proper collection cart or secured bag for transporting cash and other assets.

Record slot machine numbers and the amounts collected accurately in a log or collection system.

Ensure all slot machines are securely locked after collection.

Cash Handling

Follow standard counting procedures in a secured count room to reconcile amounts collected with system records.

Operate cash counting machines or manual counting processes with precision and care.

Bundle and record currency and tickets according to company standards.

Verify and report any discrepancies between expected and actual cash amounts immediately.

Compliance and Documentation

Adhere to all gaming commission regulations and organizational policies for handling cash and financial assets.

Complete and sign required documentation for accountability, including cash reconciliation forms and transfer logs.

Report suspicious activities, such as tampering with slot machines or irregularities in cash amounts, to a supervisor immediately.

Security and Fraud Prevention

Maintain confidentiality regarding all cash amounts, machine contents, and internal processes.

Be vigilant for signs of fraud, theft, or tampering during the collection process.

Handle cash and tickets in a manner that prevents loss, theft, or damage.

Have situational awareness at all time.

Move quickly in transitional spaces.

Customer Interaction

Maintain a professional demeanor while working in public areas.

Politely direct customers with questions about slot machines to the appropriate staff or departments.

Team Collaboration

Coordinate with other team members and supervisors to ensure smooth and efficient cash handling operations.

Participate in regular training on cash handling procedures, security protocols, and compliance updates.

Reporting and Escalation

Immediately report equipment malfunctions, shortages, overages, or security concerns to the appropriate authority.

Provide detailed incident reports when required.

Cleaning and Maintenance

Ensure slot machine collection bins and cash-handling tools are cleaned and maintained in accordance with company policies.

Report any physical damage to machines or collection equipment to the maintenance team.

Adherence to Safety Standards

Follow ergonomic practices when handling heavy cash bags or machines.

Abide by workplace safety regulations to prevent injuries or accidents.