Route Sales Support Driver

Colonial Group; Terre Haute (IN); On-site; USD 42,000 - 58,000; Full time

Job summary

Vestis is seeking a Route Sales Representative to safely operate a delivery vehicle, manage daily routes, and grow sales with a focus on customer satisfaction. The role requires high school diploma or equivalent and a strong customer service background.

The position involves loading and unloading products, invoicing accuracy, and maintaining compliance with company policies. Candidates should be comfortable with sales prospecting and independent, responsible work in a fast-paced environment.

Qualifications

• Requires customer service experience and the ability to handle a variety of client interactions.
• Demonstrates ability to sell services/products and grow business.
• Must have strong math and basic computer literacy for everyday tasks.

Responsibilities

• Safely operates a company step van to serve clients.
• Verifies daily vehicle maintenance and keeps operator docs updated.
• Manages daily route independently to ensure timely deliveries.
• Loads/unloads product per policy and guidelines.
• Reviews invoices daily for accuracy and makes corrections as needed.
• Meets sales goals and promotes route growth and profitability.
• Develops leads, calls on prospects, prepares service agreements, and assists sales in acquiring new business.
• Explains services, policies, and pricing clearly to customers.
• Monitors customer feedback and addresses issues promptly and courteously.
• Prioritizes personal safety and follows safe work practices and policies.
• Performs other duties as required within the scope listed above.

Skills

Customer service

Sales experience

Math skills

Basic computer skills

Independent work

Verbal communication

Problem solving

Education

High school diploma or equivalent

Job description

Overview

Builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful RSRs must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.

Responsibilities/Essential Functions

• Safely operates a company step van in designated area to provide products and service to a variety of clients.
• Verifies daily preventative maintenance of vehicle and maintains proper operator documentation;
• Manages daily route independently to ensure accurate and timely delivery of product;
• Loads/unloads product per company policies, procedures, and guidelines;
• Reviews invoices daily for complete and accurate information and makes corrections as needed;
• Meets sales goals and promotes overall route growth to enhance profitability;
• Develops leads/prospects, calls on prospective customers to solicit business, prepares service agreements, and installs new accounts. Assists the sales organization with the procurement of additional new business;
• Understands services, policies, and pricing methods and clearly explains the same to the customer;
• Monitors customer feedback and handles customer issues in a prompt and courteous manner;
• Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies;
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Knowledge/Skills/Abilities

• Must be a minimum of 21 years of age, have a valid driver’s license, and excellent driving record;
• Customer service experience with a wide variety of consistent customer contact;
• Strong math and basic computer skills;
• Demonstrated experience selling services/products and generating new business preferred;
• Excellent customer service and verbal communication skills required;
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Physical Requirements

• Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
• Must be able to occasionally lift and maneuver 50+ lbs.
• Requires bending, squatting, climbing, and reaching;

Working Conditions

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
• Fast-paced environment requiring irregular and long hours.

Education

High school degree or equivalent